AUTOMOTIVE SERVICES SUPERVISOR

➢ The application is part of the examination process. Your answers will determine your eligibility to participate in the next phase of the selection process.

➢ Clearly describe your qualifications in detail. Credit cannot be given for education, training, experience, knowledge, skills, and abilities that you fail to indicate.

➢ Do not leave any answer spaces blank; if a question does not apply, write "N/A".

➢ Although you may attach a resume to further describe your qualification, it does not substitute for completing the application form. An incomplete application form may result in disqualification. Do NOT write "see resume" in your work history or responses to supplemental questions.

➢ Failure to comply with these instructions may result in disqualification.

➢ Read the Job Announcement carefully for specific filing instructions, supplemental questions, and final filing dates.

Department of Maryland State Police

Motor Vehicle Division

1125 National Highway

Cumberland, MD 21502

The mission of the Department is to fulfill its role as the State's lead coordinating law enforcement. organization. This position provides for the supervision of (3) garages a prime responsibility of overseeing maintenance and repair of vehicles in support of the Department's mission. This position ensures reports and maintenance records are accurate and completed in a timely fashion.

First Line Supervisor - Region VI. Ensure that Division policies and procedures are followed by region personnel regarding equipment, inventory, supplies etc. Supervise acquisition of all outside purchases to make sure that Division policy is adhered to. Oversee scheduling for maintenance and repairs of MSP vehicles at each regional garage. Maintain supplies and equipment as necessary in order to keep garages at proper inventory level so they can operate efficiently and effectively. Resolve any problems that may arise at regional garages regarding facilities, equipment, vehicles and personnel. Coordinate accident data to include estimates and repairs. Provide follow up to ensure damage to a vehicle is repaired in a timely fashion. Review daily operation to ensure invoices, deliveries and returns are accounted for.

Maintain a filing system in accordance with MVD policies, to ensure proper recording and follow up on all regional garage paperwork. Conduct Decentralized Line Inspections monthly and conduct Bi-Weekly inventories of stock items.

Assist personnel in understanding and implementing Division policies and procedures. Participate in Division and Barrack staff meetings and advise subordinates that information needed to maintain efficiency in operational and procedural changes. Coordinate operational activities between region and administrative personnel.

Review Form 16-3 (Repair Order Log), check for accuracy and give final approval to repair orders submitted by Automotive Service Specialists. Ensure that vendor invoices are completed with full and correct information and forwarded for processing at close of each business day.

Carry out any other duties assigned by Motor Vehicle Division.

Education: Completion of the eighth grade.

Experience: Four years of experience servicing, maintaining and repairing of motor vehicles or motor equipment two years of which must have involved responsibility for performing major automotive repair work.

Notes:

1. Graduation from an accredited vocational/technical high school with a major in automotive mechanics, or a related field, may be substituted for up to three years of the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Mechanic classifications or Automotive Maintenance Technician and Vehicle Maintenance specialty codes in the Mechanic or Maintenance field of work on a year-for-year basis for the required experience. 

Preferred Qualifications:

1)   Experience as a Supervisor, team lead or similar capacity

2)   Five years’ experience related to fleet management 

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

Employees in this classification are subject to random substance abuse testing in accordance with Code of Maryland Regulation 17.04.09, Testing for Illegal Use of Drugs.

In accordance with Section 2-204 (b) (6) of the Public Safety Article, candidates will be subject to an initial drug screening, a physical examination and a complete criminal background investigation to include a polygraph examination before permanent appointment can be made.  A criminal conviction may be grounds for rejection of the candidate.

Only candidates who meet the minimum qualifications will be considered for this classification. Therefore, it is essential that you provide complete and accurate information on your application. Successful candidates will be placed on the employment Eligible List categorized as BEST QUALIFIED, BETTER QUALIFIED and QUALIFIED and remain eligible for consideration for at least one year from the date of examination. The list will be used by the hiring manager to select employees.

The examination will consist of a rating of your education, training and experience related to the requirements of the position. You may be required to complete a qualifications supplement, or the rating may be based on your application. Report all experience and education that is related to this position. Applicants may be given a physical examination and will be subject to an interview, background investigation, polygraph examination and substance abuse testing.

STATE OF MARYLAND BENEFITS

NOTE: Currently, applicants are limited to uploading one file. As a result, it is strongly urged that those applying upload ALL required and additional documents (undergraduate and graduate transcripts, resumes, etc.) as one file. If you are unable to apply online, you may submit an application via mail. The Maryland State Application Form can be found online.

Completed applications, required documentation and any required addendums may be mailed to:

Maryland State Police

Human Resources Division

1201 Reisterstown Road

Pikesville, MD 21208

ATTN: Kirsten M. Clouse

Kirstenm.clouse@maryland.gov

*If you have any questions about this recruitment, please contact the Maryland State Police at 410-653-4349.

*TTY Users: call via Maryland Relay.

*We thank our Veterans for their service to our country and encourage them to apply.

*As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity.

*Bilingual applicants are encouraged to apply.

It is the policy of the Maryland State Police to comply with all applicable federal and state laws prohibiting employment discrimination and to provide equal employment opportunity to all employees and applicants for employment without regard to age, ancestry, color, gender, identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, sexual orientation or any other protected status.