Police Communications Operator Trainee
Recruitment #24-002702-0001
Department | DPSCS Internal Investigation Unit |
---|---|
Date Opened | 6/10/2024 11:59:00 PM |
Filing Deadline | 6/25/2024 11:59:00 PM |
Salary | $22.87/hour |
Employment Type |
Part-Time
|
HR Analyst | Brittney Liles |
Work Location |
Howard
|
Introduction
GRADE
LOCATION OF POSITION
Howard County
Intelligence &
Investigative Division, Watch Center
8520 Corridor Road, Suite H
Savage, MD 20763
Main Purpose of Job
POSITION DUTIES
- Learns to operate emergency communications equipment, computer workstations, and software packages
- Learns to receive and transmit information via multi-channel radio, telephone, and computer terminal equipment
- Learns to monitor, collect, organize, and analyze reports of emergency incidents on a statewide and regional basis which may affect Maryland public safety and public safety personnel
- Learns to request or provide information regarding traffic records, statistics, driver’s license and automobile registration
- Learns to complete daily incident reports, noting any key issues or trends that should be brought to the attention of the shift supervisor or road personnel
- Attends all required classes, seminars, workshops and other educational opportunities designed to maintain or enhance emergency analyses and communication skills
- Performs other Department of Public Safety and Correctional Services related duties.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited
high school or possession of a high school equivalency
Experience: None.
DESIRED OR PREFERRED QUALIFICATIONS
The following qualifications
are preferred, not required:
1) Experience managing multiple lines of high-volume calls and recording the information in writing.
2) Experience as an emergency or communications dispatcher (such as Maryland’s, 911, 411, or 311).
SPECIAL REQUIREMENTS
1. Applicants for this classification may be subject to an extensive background investigation prior to appointment.
2. Employees in this classification will be required to provide the employing agency with a telephone number where they can be reached.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.
All information concerning your qualifications
must be submitted by the closing date. We will not consider
information submitted after this date. All persons who meet the minimum qualifications will be approved on the
certification list and will be placed on the employment (eligible) list for at least one year.
EXAMINATION PROCESS
THE INTERVIEW WILL ALSO REQUIRE THE SUCCESSFUL COMPLETION OF A DISPATCHER ASSESSMENT: The assessment is designed to measure the candidates’ knowledge, skills, and abilities to perform the duties of this job classification.
Only
candidates selected for an interview will be required to complete the
assessment.
BENEFITS
Contractual employees who work
for an agency covered under the State Employee and Retiree Health and
Welfare Benefits Program, have a current employment contract, and work 30 or
more hours a week (or on average 130 hours per month) may be eligible for
subsidized health benefits coverage for themselves and their dependents.
As a contractual employee, you will be responsible for paying 25% of the
premiums for your medical and prescription coverage, including any
eligible dependents you have enrolled. The State of Maryland will
subsidize the remaining 75% of the cost of these benefits. You can also
elect to enroll in dental coverage, accidental death and
dismemberment insurance, and life insurance, but will be responsible for
paying the full premium for these benefits.
Leave may be granted to a
contractual employee who has worked 120 days in 12 months. This leave
accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours
per calendar year.
FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are
unable to apply online, the paper application and supplemental
questionnaire may be emailed to hr.recruitmentuser@maryland.gov. Paper
application materials must be received in our office by the closing date for
the recruitment.
If you are submitting additional information, the preferred method is to
upload it with your application. All uploaded additional information must
be received by the closing date and time. If you are unable to upload, please
email the requested information to
hr.recruitmentuser@maryland.gov referencing the recruitment number in the
subject line. Only additional materials that are requested will be
accepted for this recruitment.
For questions regarding this recruitment, please contact the Department of
Public Safety and Correctional Services, HRSD-Recruitment Division at 410-585-3999.
Brittney Liles
Brittney.Liles1@maryland.gov
If you are having difficulties with submitting
your online application, please contact the DBM Recruitment and
Examination Division at Application.Help@maryland.gov or 410-767-4850.
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer, Maryland is committed to recruiting,
retaining, and promoting employees who are reflective of the State's
diversity.