Family Caregiver Program Manager

The Maryland Department of Aging helps establish Maryland as an attractive location for all older adults through vibrant communities and supportive services that offer the opportunity to live healthy and meaningful lives. Through action, investment, leadership, and reform, the Department will create a society in which all older Marylanders can lead lives that are healthy, financially secure, socially connected, and purposeful throughout their full lifespan.

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MD Department of Aging

The purpose of this position is to establish, implement, and manage a statewide strategy to support family caregivers that aligns with the National Strategy to Support Family Caregivers as outlined by the RAISE Act of 2018 and oversee the National Family Caregiver Program as funded by the Older Americans Act Final Rule of 2024. This position will oversee the Federal Older Americans Act Title III E grant activities, as well as other caregiver grants awarded to the Department.

Program Design and Management

● Interprets federal and state statutes, regulations, and policies.

● Recommends policy development and/or revisions, as needed in accordance with federal law.

● Establishes and evaluates program goals and standards to meet program objectives.

● Development of state training for local program staff and partners.

● Recommends evidence-based practices for including caregiver supports across sectors and service delivery settings.

● Seeks innovative approaches to maximize resources and strengthen program growth.

● Monitors for quality assurance and compliance.

● Provides technical assistance opportunities for local Area Agencies on Aging (AAAs) supporting expanding local programs within national guidelines. 

Fiscal Management

● Monitors the expenditure of grant funds for the program.

● Completes and submits required reports as it relates to federal and state grant funding.

● Tracks the requests for payment of local programs.

● Informs activities outlined in Area Plans that address the short and long-range plans for program operations as it pertains to use of resources.

● Monitors Grant opportunities available for the Maryland Department of Aging (MDoA) or individual local agencies.

● Lead grant awards for MDoA for designated time periods providing necessary fiscal compliance to match any given grant award.

Partnership Development and Systems Advocacy

● Develops relationships with federal, state, and local partners, legislature, governmental agencies, and advocates to enhance policies and resources for the program.

● Serves as a liaison for the Department with other agencies to enhance caregiver program activities of the state.

● Represents the Department on the Caregiving Commission and completes quarterly reports on activities and recommendations of the Caregiving Commission for internal leadership.

● Promotes the program through presentations for interested groups and the public.

● Increases awareness of and outreach to family caregivers to include coordination with partners National Family Caregiver Awareness Month publications, events, and outreach activities.

● Initiate and develop programs between Dementia Navigation and Family Caregiving, serving as the Department’s point of contact for outside agencies to aid in support.

● Facilitate cooperation with outside agencies in training programs to aid family caregivers in national initiatives and increased evidence-based outcomes within caregiving. 

Data Collection, Analysis, and Evaluation

● Research and recommend data collection through the No Wrong Door system

● Explore the use of a core set of standardized family caregiver questions to include in state surveys and reporting

● Develop standard data collection tools, forms, and definitions to establish quality assurance standards and metrics for caregiver programs administered through the Department

● Advise the Longevity Ready Maryland Dashboard team on caregiver indicators and metrics

● Monitor compliance and outcomes within local AAA’s to evaluate compliance to state and federal guidelines and positive growth within NFCG programs.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Six years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.

Preference will be given to candidates who have the following:

Experience supporting and/or managing strategies/grants that Support Family Caregivers as outlined by the RAISE Act of 2018.

Has a working knowledge of various funding resources and programs such as, Medicaid, Older Americans Act, No Wrong Door, state funding and other grant programs that focus on improving access to services and supports for family caregivers.

Experience working at the local, state or federal level of government on issues related to human services, healthcare, public policy, transportation, housing and/or economic security.

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

 

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

STATE OF MARYLAND BENEFITS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.