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OFFICE SUPERVISOR

Recruitment #24-001442-0012

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Introduction




 "Together, we are building a stronger Maryland."
                                -  Governor Wes Moore

GRADE

11

LOCATION OF POSITION

Baltimore City
6776 Reisterstown Road
Baltimore, MD 21215.

POSITION DUTIES

The main purpose of this position is to supervise the Records Unit which is responsible for the prompt retrieval of Community Supervision agent reports from Offender Case Management System (OCMS) in addition to the efficient storage and maintenance of housing, supervision, warrant, and retention files.
 

· Ensures that agent reports are promptly retrieved from Offender Case Management System (OCMS) and processed accordingly.

· Ensures that agent is promptly notified of the outcome from the report.

· Ensures that agent reports are properly identified based on the specificity (i.e. VPI, Sex Offender, War Room, Watch Center, or General)

· Ensures accurate storage of housing, warrant, supervision, and retention files.

· Ensures that files are approximately tracked into and out of the Records Unit.

· Ensures that the validation list from the Parole Services Unit is processed within 30 days of receipt. 

· Ensures that general file request from any DPSCS employee is addressed within 3 business days of receipt

· Ensures that parole and mandatory release orders are scanned onto the shared drive and/or filed into the parole file. 

· Ensures that death certificates are promptly reviewed by a Commissioner and filed for closure.

· Ensures that requests from agents for abatements, special conditions, travel requests, and fee waivers are promptly forwarded to administration for processing

· Ensures that a signed copy of the special conditions and fee waivers is placed in file.

· Ensures response from Commitment/Release Unit Administrator is received timely in regards to discrepancy of release date compared to what is on Offender Case Management  System  (OCMS)

· Ensures that problematic cases are promptly addressed for resolution.  

MINIMUM QUALIFICATIONS

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years of experience performing clerical duties.

Notes:

1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.

2. Applicants may substitute education from an accredited college or university at the rate of thirty semester credit hours for one year of experience on a year-for-year basis for the required experience.

3.Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical or Office Services specialty codes in the Administrative Support field of work on a year-for year basis for the required experience. 

DESIRED OR PREFERRED QUALIFICATIONS

One-year experience as a supervisor (Conducting Performance Evaluations, Approval of leave, Supervising Staff, etc.)

Experience with Workday (Approving leave and time via Workday)

Experience with OCMS (Offenders Case Management System)

One-year experience utilizing Microsoft Office and Google Suites.

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.

CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS

Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date). 
Annual Leave - ten (10) days of accumulated annual leave per year. Sick Leave - fifteen (15) days of accumulated sick leave per year.  
Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child. 
Holidays - State employees also celebrate at least twelve (12) holidays per year.   
Pension - State employees earn credit towards a retirement pension.
Student Loan Forgiveness - Employees with the State of Maryland are eligible to participate in the Federal Public Service Loan Forgiveness Program.
Free Mass Transit Benefit​- Permanent State employees are entitled to use the Baltimore Light Rail, the Baltimore Metro Subway, the Baltimore Bus Service.

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to hr.recruitmentuser@maryland.gov. Paper application materials must be received in our office by the closing date for the recruitment.

If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload, please email the requested information to hr.recruitmentuser@maryland.gov referencing the recruitment number in the subject line. Only additional materials that are requested will be accepted for this recruitment.

For other HR related questions, please contact the Department of Public Safety and Correctional Services, HRSD-Recruitment Division at 410-585-3999.
Oluwakemi Oyesile
oluwakemi.oyesile@maryland.gov

If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov <Application.Help@maryland.gov> or 410-767-4850.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity. 

TTY  Users: call via Maryland Relay



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