OFFICE SECRETARY II (contractual)

The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland’s $46 billion insurance industry and protects consumers by monitoring and enforcing insurers’ and insurance professionals’ compliance with State law.  Through the diligence of a highly professional staff of market analysts, financial analysts, accountants, lawyers, law enforcement officers, actuaries, complaint investigators, and others, the MIA works to facilitate a strong and competitive insurance marketplace where consumers are well informed and treated fairly.  Staff members are subject matter experts who serve as a resource for lawmakers, consumers, and other public and private entities. 

 

The MIA is charged with a broad range of responsibilities including the licensure of insurance carriers and insurance producers (brokers/agents) operating in Maryland, the conduct of financial examinations of companies to monitor financial solvency, and the review and approval of rates and contract forms. The MIA investigates reports of consumer fraud and consumer complaints about life, health, automobile, homeowners, and/or property insurance.  Insurance carriers are subject to market conduct examinations and other actions to monitor compliance with Maryland law.  The MIA also has a unit dedicated to consumer education and outreach, which participates in hundreds of events and reaches thousands of individual consumers annually.

Baltimore City (200 St. Paul Place, Baltimore, MD 21202)

The Maryland Insurance Administration is recruiting to hire a contractual Office Secretary II for the Office of Hearings. The position will draft cover letters, pre-hearing conference letters, and Notice of Virtual Hearings and other documents. This position will also be responsible for other administrative support tasks to include creating files, performing data entry, maintaining case management files, and running monthly reports from the electronic case management system (FileVine). The Office Secretary will also manage agency-wide orders for fines to be paid.  The Office Secretary will send files electronically to the Office of Administrative Hearings (OAH) and manage those files when they are returned from OAH. The Hearings Office is a paperless environment, so this position will also be responsible for scanning and shredding documents.

Experience: Two years performing secretarial or clerical work involving typing duties.

 

Notes:

 

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

 

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

 

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.  s who are reflective of the State’s diversity.  

• Proficiency with Microsoft Office products and Adobe preferred. Please describe this experience in your application.

NOT APPLICABLE

Demonstrated ability to accurately type on a keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

Please contact: charrison@maryland.gov for additional information concerning this recruitment. Online applications are strongly preferred.  If you are unable to apply online, you may submit an application by mail.  The paper application must be received by close of business, on the closing date for the recruitment. Postmarks will not be accepted.  Incorrect application forms will not be accepted.

 

Applications may be mailed to: Maryland Insurance Administration, Human Resources Division, 200 St. Paul Place, Suite 2700, Baltimore, Maryland 21202.

We thank our Veterans for their service to our country, and encourage them to apply. 

TTY Users call Maryland Relay Service at 1-800-735-2258.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employee Education: Graduation from an accredited high school or possession of a high school equivalency certificate.