MPT National Client Service Representative

Maryland Public Television, commonly known as MPT, is a public television network that broadcasts throughout the entire state of Maryland and the District of Columbia and into parts of Delaware, Pennsylvania, Virginia, and West Virginia. MPT is Maryland's only statewide broadcaster. Headquartered in Owings Mills, MPT is a member of the Public Broadcasting Service (PBS) and is a producer of both locally and nationally distributed TV programs and digital content.

Maryland Public Television

11767 Owings Mills Blvd

Owings Mills MD 21117

To provide marketing support to the MPT National Sales Team. Activities include pricing, creation of collateral material, spot production/supervision, creative guidance to the client as well as contracting and renewals.  Assists sales team with client research as required.  Provides client service and benefits activation to existing national clients, and distribution partners such as cable network clients, regarding requests, questions, concerns and problem resolution.

This is a Special Appointment position, and serves at the pleasure of the Appointing Authority.

Maintain, grow, and build rapport with national and underwriting and cable clients which includes sales support, contract renewal, benefit activation and up-selling

Contact new sponsors and renewals to verify terms and set a plan for terms of agreement, content of on-air messages, spot productions and integration

Communicate sponsor benefits and respond to clients’ requests

Collaborate on the development of cross-promotional materials

Assist the COO of MPT with sponsor benefits, contract renewals, data compilation and reporting, and billing or payment issues

Education:  An Associate's degree or 60 credit hours from an accredited college or university.

Experience: Two (2) years of client services experience that includes sales and/or marketing administration.

Note:

Candidates may substitute four (4) years of experience that includes sales and/or marketing administration for the required education and experience.

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

Experience in television, radio or with an advertising agency

Experience working with in Microsoft Office software

Ability to meet deadlines and coordinate multiple projects

Ability to effectively communicate orally and in writing

Ability to interact effectively with internal and external parties in a courteous and efficient manner

Ability to interpret audience profile summaries and communicate these audience summaries to sales team and clients a plus

Background working in fast paced and multi-tasking environment

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

This position may require occasional local, regional or national travel.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

Resumes will NOT be accepted in lieu of completing the online or paper application.

STATE OF MARYLAND BENEFITS

The online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to Maryland Public Television – HR, 11767 Owings Mills Blvd., Owings Mills, MD., 21117. Paper application materials must be received by the closing date for the recruitment.  No postmarks will be accepted. 

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-581-4382. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact S Hudson at 410-581-4267 or shudson@mpt.org.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov. 

Appropriate accommodations for individuals with disabilities are available upon request. 

MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.