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Deputy Director of Benefits

Recruitment #22-005483-0032


The Maryland Department of Labor (MDOL) Division of Unemployment Insurance is accepting applications from qualified candidates for the position of Program Manager Senior II with the functioning title of Deputy Director of Benefits. This recruitment will be used to fill  current and future vacancies. All candidates must meet the minimum and selective qualifications during the time apply. The resulting eligible list will be maintained for one year after the closing date of the announcement.




128 Baltimore St
Cumberland, Maryland

Main Purpose of Job

The Deputy Director of Benefits as a senior staff member of the Asst. Secretary MDUI, provides administrative support; technical guidance; and supervision for federally-funded unemployment compensation programs in Maryland, the federally-funded Maryland Department of Labor in accordance with U.S. Department of Labor rules and regulations. Programs under the guidance, control, and/or supervision of the Director of Benefits include Maryland State Unemployment Benefits; Unemployment Compensation for Unemployed Federal Civilian Employees; Trade Readjustment Allowance; ATAA; and HCTC, Disaster Unemployment Assistance; Work Sharing Unemployment Compensation; Unemployment Compensation for Ex-Service Members; Combined Wage Claims; Emergency Unemployment Compensation, and Extended Benefits. The Deputy Director of Benefits is responsible for the technical program aspects and the operation results of these programs in all claim centers, and central office units under their responsibility. They are responsible for assisting with the concept, development, and implementation of the program(s) automation. In addition, the Deputy Director of Benefits position further entails assisting with the direct line supervisory responsibility for the Claim Center and Adjudication Center Directors, the Administrator of Special Programs, the Special Projects Coordinator, including the Work Sharing Program, the Central Processing Unit. It is the responsibility of this position to assist in ensuring a smooth and efficient operation of providing services that support the economic stability of the labor force, businesses, and the community.


Plan, organize, manage, and supervises program and personnel of the Claim Centers, and Special Programs Units to fulfill the goals and mandates of the Maryland Department of Labor and Maryland Division of Unemployment Insurance;
Oversee the issues that arise with Maryland Benefits System, BEACON as it pertains to MDUI‘s   
 benefits division.

Initiate BEACON programming implementation requests and fixes (PIR’s), for the Maryland Office 
of Unemployment Insurance programs.

Oversee and direct activities relating to all unemployment compensation claims under state unemployment programs, claims for Unemployed Federal Civilian Employees, Trade Adjustment Assistance, Disaster Unemployment Assistance, Work Sharing Unemployment Compensation, Unemployment Compensation for Ex-Military, and any Federal Emergency Unemployment Compensation or Extended Benefit programs. 

Assist in developing and implementing rules, regulations, standards and controls for carrying out and completing the work of all units under the supervision of this position.

Assist in planning and implementing legislative changes to the Maryland Unemployment Insurance Law.

Evaluate the work of subordinate staff, and provide Performance and Evaluation Program ratings;


Experience: Seven years of professional human resources experience with increasing levels of responsibilities; including at least four years of leadership and supervisory experience.   

1. Bachelors degree in Business or closely related area years of experience. 
2. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required education and experience


Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

Must have experience with Microsoft (Word, Excel and PowerPoint)
Working knowledge of MD benefit system BEACON


All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (DOL/DUI) to determine whether any monies are owed to DLLR/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.



U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status. 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via email deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.


Completed applications, required documentation, and any required addendums may be mailed to:

DLLR Office of Human Resources
Attn: 22-005483-0032 (Program Manager Sr. II/CW)
1100 N. Eutaw Street, Rm. 100
Baltimore, MD 21201

The MD State Application Form can be found online

Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.


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