SENIOR AGENCY RELATIONSHIP MANAGER
Administrator IV
Recruitment #22-002589-0019
Department | DGS Office of Real Estate |
---|---|
Date Opened | 6/24/2022 09:20:00 AM |
Filing Deadline | 7/8/2022 11:59:00 PM |
Salary | $62,493.00 - $100,547.00/year (based on qualifications and salary rules) |
Employment Type |
Full-Time
|
HR Analyst | Tammy Vehstedt |
Work Location |
Baltimore City
|
GRADE
LOCATION OF POSITION
This
position is with the Maryland Department of General Services, Office of Real
Estate. This position is located at 300 W. Preston Street, Baltimore, MD
21201.
Main Purpose of Job
POSITION DUTIES
Duties
for this position include but are not limited to:
Project
Manager for Major Agency Relocations
- Oversee consultant services contracts
related to major agency relocations and re-configurations to reduce lease
footprints.
- Monitor costs associated with
consultant services to ensure that services are provided within budget provided
by contractor.
- Work with commercial broker team,
Chief of Lease Management and Procurement to manage the relocation, lease
termination and leased footprint reductions.
- Sets goals and deadlines and oversees
workflow of relocation projects, office consolidations and termination projects
handled by either Sr. Agency Relationship Manager or another Agency
Relationship Manager on the team.
- Coordinates workflow with
administrators, directors, real estate managers and other representatives of
client agencies.
- Performs comprehensive review of
agency space requests and approves space standard waiver requests.
- Assists in the direction of the daily
operations of the Lease Procurement and Management unit.
- Develops and recommends new standards,
methods of operation and new technology to accomplish the mission of the
agency.
Client Agency Liaison
- Develop cost and energy efficient,
well-designed, flexible office space that benefits using agencies and complies
with DGS and Statewide initiatives and directives.
- Review, analyze and monitor client
agency and DGS lease portfolios.
- Direct regular communication with
client agency heads to evaluate, discuss and make recommendations that improve
and where appropriate reduce real estate portfolios.
- Conduct regular physical assessments
of client agency lease portfolio footprint.
- Strategic participation during design,
review and assessment of renovation and construction planning.
- Provide ongoing feedback during
transactions and interpretation of lease terms to client agency heads.
Cultivate
DGS Public Relations
- DGS liaison to client agencies,
providing a single point of contact with a thorough understanding of the client
agency's real estate operational needs and leased and real property portfolio.
- Initiate relationship building through
ongoing knowledge of client agency constraints, objectives, trends in client
base, technological initiatives, etc.
- Provide consistent and timely
direction, support and assistance throughout all transactions.
- Provide high level guidance to ARM
staff and agency representatives to direct cost savings measures. Act as
intermediary between agency representatives and the Chief.
- Seek out, utilize and share knowledge
to enhance the most efficient use of leased and State-owned office space
through information technology, alternative work site development, utilization
strategies, policies, and current trends in energy efficient design to assist
client agencies in developing flexible, economical work environments.
Lead
Lease Procurement Process Transactions
- The Sr. ARM is the client agencies’
advocate throughout the procurement cycle, from identification of needs to
timely delivery of lease commitments. DGS Lease Management maintains a tenant
lease portfolio of approximately 4.8 million square feet (350 leases)
generating an average of one hundred (100) Board of Public Works items
annually. Each transaction requires thirty-seven (37) process steps to
completion and often spans an eighteen (18) month or longer period.
- Oversee accurate and timely
preparation of lease procurement documentation and justification through
coordination with key client agency personnel and DGS commercial brokers, lease
acquisition specialists, construction technical manager.
- Ensure lease procurement documentation
is compliant with COMAR requirements.
- Key team member in development, review
and evaluation of space design plans in accordance with client agency
operational needs and DGS space standards and applicable local, statewide and
national codes and standards.
- Guide client agency space planning
efforts to identify and utilize space efficiencies and costs saving initiatives
as applicable to operational leasing requirements.
- Liaison for client agency with DGS
commercial brokers, lease acquisition specialists, property owners.
- Develop and provide client agency
scheduling and planning tools that assist in adherence to construction project
schedules, timely delivery and acceptance of space, continuity of operations,
furniture moves, and procurement of necessary products and services needed in
new and/or improved leased space.
- Develop policies and procedures that
standardize transaction process steps, status reporting and seamless delivery
of information throughout a transaction.
- Manage ongoing communication to client
agency heads by coordinating timely delivery of receivables to DGS contract
brokers and lease and real estate acquisition specialists.
Develop
Training for Industry Standards, Professional Practices and Procurement Law and
Regulation
- Oversee and coordinate the
current and future updates of the Space Management Manual which guides and
directs all lease management and procurement activity.
- Interpret space design
requirement through a thorough knowledge of COMAR, LEED, energy conservation,
State & Federal laws, building codes, zoning, etc., as applicable.
- Develop and conduct a variety of
training methodologies for key client agency personnel to provide knowledge of
Statewide lease efficiency initiatives, energy conservation, LEED
certification, DGS policies and procurement processes, Request for Space, and
state mandates for the reduction of space.
MINIMUM QUALIFICATIONS
Experience: Nine years of experience in administrative staff or professional work. One year of this experience must have involved one or more of the following: the supervision of other employees, overseeing and coordinating the general operations of a unit, applying rules and regulations, or exercising responsibility for the development of policies or procedures.
Notes:
1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.
2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and five years of experience in administrative staff or professional work for the required experience. One year of this experience must have involved one or more of the following: the supervision of other employees, overseeing and coordinating the general operations of a unit, applying rules and regulations, or exercising responsibility for the development of policies or procedures.
3. Candidates may substitute additional graduate level education at an accredited college or university at the rate of 30 credit hours on a year-for-year basis for the required general experience.
4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
LICENSES, REGISTRATIONS AND CERTIFICATIONS
SELECTION PROCESS
It is important that you provide complete and accurate information on your application. Please include all experience and education that is related to this position. All information concerning your qualifications must be submitted by the closing date; information submitted after the closing date will not be considered. Credit is given for relevant part-time, temporary or volunteer experience based on the number of hours worked per week; you must include the time spent on such activities on your application.
BENEFITS
FURTHER INSTRUCTIONS
Contact tammy.vehstedt@maryland.gov or call 410-767-4986 with questions about this recruitment. The on-line application process is STRONGLY preferred. Apply online at www.dgs.maryland.gov - click on Employment on the left side of the screen. If you are unable to submit your application online, please send your paper application to: Human Resources, Dept. of General Services, 301 W. Preston St., Suite 1311, Baltimore, MD 21201 by the closing date and time. TTY Users: call via Maryland Relay