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ADMINISTRATIVE AIDE

Recruitment #22-002572-0037

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Introduction

This recruitment is for an Administrative Aide position with the Maryland Public Service Commission.

GRADE

ASTD11

LOCATION OF POSITION

William Donald Schaefer Tower
6 St. Paul Street
Baltimore, MD 21202

Main Purpose of Job

To provide general secretarial/administrative services to the Transportation Division.  Enter data relating to passenger carriers, taxicabs and for-hire drivers.  Maintain adequate supplies of application materials.  File materials and maintain files in order to keep current, accurate records of the Transportation Division.

POSITION DUTIES

Provides secretarial support to one or more officials, administrators or administrative staff;

Types manuscripts, correspondence, reports and other documents using a keyboard of a personal computer;

Interprets administrative decisions and policies to staff and transmits instructions with the authority of the supervisor; 

Acts as an intermediary for the supervisor maintaining frequent contacts with public and private executives, professional staff and other officials; 

Relieves the supervisor of operational details by assembling, compiling and summarizing data into a concise form and preparing reports; 

Drafts routine and complex correspondence; 

Receives telephone calls and visitors and arranges for appointments and interviews; 

Provides information to callers in regard to laws, rules, regulations, operations and procedures governing the agency's operations;

Obtains material from a variety of sources to be used for articles, reports and speeches; 

Maintains important and confidential records, schedules, expense accounts and office supplies; 

Reads reports and summarizes information to facilitate the supervisor's review; 

Types manuscripts, correspondence, statements, tables and forms from corrected copy, rough draft or oral instruction; 

Opens, sorts, reads and distributes incoming correspondence; 

Proofreads outgoing correspondence and reviews records for completeness and accuracy; 

Prepares and maintains statistical and numerical reports and records; 

Develops special forms and summaries using a variety of records in order to secure complete and accurate information; Composes and signs outgoing correspondence; 

Develops, revises and implements office procedures; 

May use word processing, database, spreadsheet or desktop publishing computer software applications in order to prepare reports, charts, graphs or other documents; 

May enter, update, verify and retrieve data using computer data base or spreadsheet software applications; 

May take dictation using shorthand; 

May supervise lower-level secretarial or clerical employees; 

Performs other related duties.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years performing secretarial work or clerical work involving typing duties.

Notes:

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.

SELECTIVE QUALIFICATIONS

One year of experience answering a multi-line telephone system.

One year of experience greeting visitors in an administrative office setting.

DESIRED OR PREFERRED QUALIFICATIONS

1. One year of experience using Microsoft Office (i.e. Word, Excel and Access).

2. Experience handling confidential client information. 

SPECIAL REQUIREMENTS

Demonstrated ability to accurately type on a keyboard on a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201, Recruitment #22-002572-0037. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.




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