Introduction
The Division of Labor and Industry is accepting applications from qualified applicants to fill current open positions. Applicants in pool will remain active for one year and be considered as opening occurs.
This recruitment is open to current employees of the Department of Labor and Industry.
GRADE
STD12
LOCATION OF POSITION
10946 Golden West Drive
Hunt Valley, Maryland 21031
POSITION DUTIES
This position is responsible for the collections and appeals process to collect payments from employers and secure documentation of abatement. MOSH averages 1,300 cases per year and each citation requires the employer to demonstrate abatement of the violative condition in order to ensure employees are provided with the safe and healthful workplace required by Maryland law. Ensuring hazards are abated is essential to verify that the employer is protecting their employees. In addition, citations that carry a monetary penalty may go unpaid and this position is the main point of contact for MOSH to collect on these penalties. This PIN also refers to unpaid collections to the Central Collections Unit (CCU)
Updates the databases (MOSH, OIS) and case files by recording information and documentation received from Operations, regional supervisors, employers, Office of Administrative Hearing (OAH), attorneys, Central Collections Unit (CCU) and compliance inspectors regarding case dispositions, abatement, and payments. Process payment received from employers, and file cases in their appropriate locations.
Prepare correspondence to attempt collections on delinquent payments from employers and request documentation of abatement: Refer delinquent accounts to Central Collections Unit (CCU) for processing.
Provides case files to regional offices for informal conferences.
Establishes payment plans with employers to settle accounts. Be the contact person for archives, typing up the transmittal for the cases being sent along with requesting case files.
Coordinates with OAH and court reporters to schedule formal hearings and notify compliance inspectors and regional offices of scheduled hearings. Maintain calendars for all scheduled hearings to ensure no scheduling conflicts and to inform attorney(s) and MOSH Compliance Staff of court imposed deadlines.
Receive and process settled documents from attorneys in order to pull hearing off the docket and notify all parties involved of decision; forward OAH file to Commissioner office for review when requested;
May train employees and may lead assigned technical and clerical personnel to include lower-level Administrative Specialists;
While adhering to departmental policies and procedures demonstrates good customer service skills while initiating outbound calls and correspondence and receiving inbound calls from employers resulting from onsite investigations.
Makes recommendations for improving efficiency and economy of existing operations.
Participates in preparing daily and monthly reports for supervision on completed and pending case load. This may include work flow charts and google sheets.
Briefs MOSH management and compliance staff on matters to be considered before hearings of problems or issues affecting the programs, cases.
Assists in preparations of final reports within the operational unit (MOSH) and makes recommendations for improvement in the programs.
Performs other duties as assigned by management.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Three years of experience performing clerical, clerical technical, or secretarial work.
Notes:
1. Candidates may substitute 30 college credit hours from an accredited college or university for each year of the required experience.
2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.
SELECTIVE QUALIFICATIONS
Please read the job announcement in its entirety before applying for this recruitment. Applications must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire.
At least six months experience collecting payments on the delinquent accounts.
DESIRED OR PREFERRED QUALIFICATIONS
-Experience using Microsoft Office Suite, including Word, Excel and Power Point
-Experience using Google Docs to share Excel spreadsheets and other documents
-Experience performing administrative and secretarial duties including but not limited to drafting letters, data entry, maintaining confidential files, processing mail, and assisting customers, etc.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.
SPECIAL REQUIREMENTS
All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.
1. Employees in this classification are subject to call-in on a 24 hours a day basis and will be required to provide the employing agency with a telephone number where they can be reached.
2. Employees in this classification are subject to substance abuse testing in accordance with Code of Maryland Regulations 17.04.09, Testing for Illegal Use of Drugs.
SELECTION PROCESS
Applicants must provide sufficient information on the application to show they meet the qualifications for this recruitment. *Resumes are not acceptable and not considered in the selection process*
All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered. Applications that meet minimum and/or selective qualifications will be referred to the hiring unit for interview selection. Units will select those candidates most closely demonstrating the qualifications for interview.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
***Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit.
BENEFITS
FURTHER INSTRUCTIONS
U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status.
If you are unable to apply online, or encounter difficulty attaching required or optional documentation, You may contact Kim Allen-Hubbard 410-767-8653 or submit via email to kim.allen-hubbard1@maryland.gov. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.
PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION
Completed applications, required documentation, and any required addendums may be mailed to:
MDOL Office of Human Resources
Attn: Administrative Specialist III (#22-002043-0109)KAH
1100 N. Eutaw Street, Rm. 100
Baltimore, MD 21201
The MD State Application Form can be found online
Maryland Department of Labor is an equal opportunity employer. It is the policy of MDOL that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.
