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Harriet Tubman Underground Railroad State Park

Recruitment #22-001756-0056


This is a position specific recruitment for the Maryland Department of Natural Resources, Maryland Park Service. This recruitment will be used to fill current vacancies for the position and may be used to fill future vacancies in the same classification/function. Future vacancies may also be filled via other recruitments. The resulting eligible list will be maintained for one year.




Harriet Tubman Underground Railroad State Park, Church Creek MD (Dorchester County)


Customer service duties will include providing current information to customers on park policies, regulations and service charges. The incumbent will be responsible for distributing mail and maintaining office files, compiling statistical data to include visitation figures, and purchasing office supplies for park staff. The incumbent will prepare and process park invoices and bank deposits, and monitor expenditures, corporate card purchases, and encumbrances. The position is responsible for reconciling revenue, and tracking concession sales and park inventories, and preparing seasonal contracts. Additionally, this position makes recommendations concerning operational needs and priorities and responds to inquiries from the public and park staff.


Experience: Three years of experience in administrative staff or professional work.


1. Candidates may substitute the completion of 60 credit hours at an accredited college or university and one year of experience in administrative staff or professional work for the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.


Experience monitoring and reconciling fiscal, budgetary, or inventory resources.

Coursework successfully completed in the areas of budgeting, finance, accounting, or a related field of study.

Experience using the following computer software: Word, Excel, Quicken, Access, Publisher, Internet Explorer, Gmail, Google Docs, and Google Drive.

Experience using the following office hardware/equipment: printers, scanners, personal computer, external hard drives, copier, digital phone system, and cash register.

Customer service experience via telephone, e-mail, and face to face.


Candidates may be responsible for providing their own transportation as needed to access meetings, remote locations, and job destinations as assigned.


Please make sure you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates may be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.



The online application is preferred. If you are unable to apply online, you may submit a paper application and supplemental questionnaire to: Department of Natural Resources, Human Resources, 580 Taylor Avenue, C-3 Annapolis, MD 21401. The Human Resources unit is not responsible for applications sent to any other address.

Faxed or e-mailed applications will not be accepted. Resumes will not be accepted.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at

Inquiries regarding this recruitment can be directed to Laurita Lesperance at

TTY Users: call via Maryland Relay

People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country, and encourage them to apply. As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

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