Workforce Devl Spec Supv
Recruitment #22-001664-0001
Department | LABOR Workforce Dev - Ofc of the Asst Secy |
---|---|
Date Opened | 9/13/2022 07:34:00 AM |
Filing Deadline | 9/27/2022 11:59:00 PM |
Salary | $54,992.00 - $71,488.00/year with potential growth to $88,315.00/year |
Employment Type |
Full-Time
|
HR Analyst | Linnea Maker |
Work Location |
Harford
|
Telework Eligible | Yes |
Introduction
Maryland's Department of Labor, Division of Workforce
Development and Adult Learning (DWDAL) is accepting applications from qualified
candidates for Workforce Development Specialist Supervisor within the Office of
Workforce Development (OWD).
Please be advised
that frequent travel may be required and a State vehicle may not always be
available. Reimbursement for use of personal vehicle will apply according to
the State travel policy.
GRADE
LOCATION OF POSITION
Main Purpose of Job
POSITION DUTIES
Training, coaching, observing, and mentoring;
Ensuring that workloads are distributed in a fair and equitable fashion;
Monitoring staff compliance with agency rules and regulations;
Determining that agency staff are providing the highest quality services possible;
Participating in statewide planning committees, such as the Supervisors’ Forum, quality improvement activities, task forces, etc;
Checking equipment to identify worn or damaged items on a regular basis to ensure that equipment meets acceptable standards for the delivery of service to customers, and reporting any problems in this area to the central office;
Participates in a variety of personnel-related activities to ensure effective local office operations by:
Reading materials and/or attending meetings and training to enable employee to abide by laws, rules, regulations, procedures, policies, ethical responsibilities promulgated and/or governing the agency to ensure compliance and services to customers;
Conducting meetings with all staff to inform of new and updated changes in agency policy;
Completing a written evaluation of each staff person semi-annually by meeting with each staff member, discussing performance and other evaluation factors and presenting the staff person with a copy of the evaluation and a verbal explanation of the report in order to continuously improve the levels of services to customers;
Promoting harmony at the work place through discussions, meetings and actions to ensure a safe and stress free working environment;
Resolving disputes and complaints;
Organizing, recording training activities and distributing training-related materials to alert all staff to upcoming training schedules and encouraging participation in same to expand individual knowledge and skill levels to enhance the quality of customer service;
Instructing staff in the implementation and use of agency resources
Ensuring
that all center staff receives training in order to remain current in the use
and implementation of procedures, regulations, automation, etc.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Five years of case management experience in the field of workforce development, delivering a wide range of career services to special and targeted populations of job seekers, one year of experience must include supervising employees conducting interviews with persons seeking employment and providing assistance to employers need qualified personnel to fill vacancies. Case management duties are defined as taking job orders, conducting job-ready interviews, registering job applicants, verifying job referrals, conducting vocational placements, performing unemployment adjudications or appraising job applicants for employability.
Notes:
1. Candidates may substitute education at an accredited college or university, at the rate of thirty credit hours for each year up to two years of the required experience.
2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer with active-duty military recruiting experience or career counseling experience on a year-by-year basis for the required education and experience.
SELECTIVE QUALIFICATIONS
DESIRED OR PREFERRED QUALIFICATIONS
SPECIAL REQUIREMENTS
SELECTION PROCESS
EXAMINATION PROCESS
BENEFITS
FURTHER INSTRUCTIONS
Online application process is strongly preferred. However, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.
Completed applications, required documentation, and any required addendum may be mailed to:
Department of Labor Office of Human Resources
Attention: 22-001664-0001/ Mrs Maker
1100 N. Eutaw Street, Rm. 100
Baltimore, MD 21201
The MD State Application Form can be found online. If you have any questions about this recruitment, please contact the Maryland Department of Labor at 410-230-6300.
Maryland Department of Labor is an equal opportunity employer. It is the policy of MDOL that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status