OFFICE SUPERVISOR

Plans, coordinates and supervises the work of lower-level clerks;

Trains subordinate clerical staff in clerical equipment usage, procedures, agency regulations and policies;

Responds to inquiries, makes determinations and resolves problems by reviewing, verifying, interpreting and editing information in accordance with applicable procedures, policies, regulations and laws;

Develops, recommends and implements modifications of clerical operations and procedures to improve efficiency;

Establishes work priorities and deadlines to meet agency requirements;

Compiles statistical reports for administrative review;

Confers with other agency personnel to exchange information, request various actions, interpret policies and explain procedures;

Composes correspondence and other material informing the public, agency personnel and others of procedures and policies relative to the clerical operation;

Orders, receives and distributes office supplies and materials;

Enters, edits, validates, searches, retrieves and updates information and designs, edits or formats reports, graphs and charts using computer software applications;

May type correspondence, reports, schedules and other material using a computer or word processor;

Performs other related duties.

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years of experience performing clerical duties.

Notes:

1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.

2. Applicants may substitute education from an accredited college or university at the rate of thirty semester credit hours for one year of experience on a year-for-year basis for the required experience.

3.Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical or Office Services specialty codes in the Administrative Support field of work on a year-for year basis for the required experience.

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

Supervisory experience

Experience in creating data reports (i.e. excel spreadsheets)

Experience in developing and implementing procedures, work methods/assignments, schedule job priorities, and activities of direct reports

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

STATE OF MARYLAND BENEFITS

Online application is STRONGLY preferred. If you are unable to apply online, you may mail a paper application to: Maryland Department of Agriculture  Human Resource Office, Room 304  50 Harry S. Truman Parkway  Annapolis, MD  21401.  Resumes will NOT be accepted in lieu of completing the online or paper application. If you are submitting additional information, such as diplomas or transcripts, the preferred method is to upload them online with your application.  If you are unable to upload, you may mail, hand-deliver or fax (HR Fax # 443-602-9831). 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country. TTY Users: call via Maryland Relay For questions concerning this recruitment, please contact: Stacey Summers at 410-841-5842 or stacey.summers@maryland.gov.