PROGRAM MANAGER SENIOR II

The Maryland Department of Labor, (MDOL), Division of Unemployment Insurance is accepting applications from qualified candidates for the position of Program Manager Senior II. This recruitment will be used to fill current and future vacancies. All candidates must meet the minimum qualifications during the time apply. The resulting eligible list will be maintained for one year after the closing date of the announcement.

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Baltimore City

The purpose of this position is to assist in executing the mission of the Maryland Department of Labor and achieving the agency's goals. This position will advise the Assistant Secretary and Deputy Assistant Secretary for the Division of Unemployment Insurance (DUI) regarding state and federal legislation and regulations; lead DUI in developing and implementing reemployment, tax, benefits, and internal policies; spearhead federal report and grant writing; develop division metrics and operational process analyses, and devise communications and conduct training for stakeholders. This position will support DUI in its functions of promoting, planning and developing strategies, as required by statute, regulation, executive order and/or departmental priority that will facilitate efficient and effective delivery of departmental services to the citizens of Maryland.

Lead and Direct the day-to-day operations of the UI Policy, Metrics, Training and Communications functions, applying UI Management Model standards to comply with USDOL performance measures and Maryland state law to attain Agency goals.

Applications that meet the minimum and selective qualifications will be referred to the hiring manager for interview selection. Units will select those candidates most closely demonstrating the qualifications for interview.

Education - JD and/or Master's Degree in Public Policy, Economics, Business, Education, Applied Mathematics, Communications, or equivalent education.

Experience: Minimum of 5 years experience in writing policy, communications, and training for private or public setting and Should have 5 years supervisory experience.

Please read the job announcement in its entirety before applying for this recruitment, Applications must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire.  

•Office Skills–Proficiency with office software like Microsoft Office, Adobe, Google Docs, and any relevant industry-specific programs.

•Computer and Digital Literacy–Working knowledge of programming or website maintenance such as a general understanding of web design and SEO, or training in HTML and CSS.

•Technical Writing–Communicate goals and instructions to employees, create training materials, document important processes, generate product and service descriptions and relay department and project statuses to upper management. All of this requires clear and concise professional writing skills.

•Information Technology–Working knowledge of IT basics.

•Project Management–Understand the basic processes and skills required to plan and execute a long-term project.

•Data Management and Analytics–Efficiently and accurately gather information relevant to the continued operations of a unit, analyze this data for significant trends or potential issues, and relay these findings to upper management.

•Communication–Demonstrated proficiency in specific company systems or programs, such as those used to relay instructions or updates to and from front-line managers up the chain of command.

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.  

-Proficient in Microsoft Suite, SharePoint, Adobe, sequel databases.

-Ability to work independently and public speaking

-Demonstrated exceptional leadership, managerial and people skills and

-Know how to build partnerships and communicate with customers.

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (MDOL/DUI) to determine whether any monies are owed to MDOL/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

Applicants must provide sufficient information on the application to show they meet the qualifications for this recruitment. RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION/EXAMINATION PROCESS.

All information concerning the qualification, including any required documentation (diploma, transcripts, certificate, etc) must be submitted and received by the closing date. Information submitted after this date will not be considered.

***Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit.

STATE OF MARYLAND BENEFITS

U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status. 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, You may contact Chevelle Wise 410-230-6293 or submit via email to chevelle.wise@maryland.gov. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

MDOL Office of Human Resources
Attn: Program Manager Senior II (21-005483-0002) CW
1100 N. Eutaw Street, Rm. 100
Baltimore, MD 21201

The MD State Application Form can be found online

Maryland Department of Labor is an equal opportunity employer. It is the policy of MDOL that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.