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PROGRAM MANAGER II

Director of Case Management

Recruitment #21-005477-0026

GRADE

20

LOCATION OF POSITION

6776 Reisterstown Road

Baltimore, Maryland 21215

Main Purpose of Job

To plan, develop, implement, and monitor case management programs and services that address the individual and rehabilitative needs of inmates. To provide administrative and programmatic oversight to departmental staff for inmate security classifications and risk assessments, individual case planning, placements for education and occupational skills training, substance abuse treatment services, medical and mental health services, transitional services, work release and other community supervision services including home detention and local detention placements, administrative remedy and inmate grievance processes, interstate and intrastate inmate movement, as well as custodial care and maintenance of inmate records.

To provide departmental coordination of all case management related activities and to ensure proper processing of any actions requiring the authority of the Deputy Secretary of Operations. To formulate policy and procedures relevant to case management processing and to conduct audits and analysis of departmental task performed. To assess departmental needs, resources, productivity, effectiveness, and staff training and development. Additionally, oversee the operation of the Department of Public Safety and Correctional Services (DPSCS) Headquarters Case Management Unit.

POSITION DUTIES

Directly supervises the Headquarters Chief of Case Management, the Transfer Coordinator and clerical support staff. Indirectly supervises the case management supervisor(s) and specialists, DPSCS Headquarters Case Management Unit and the DOC/DPP Directors of Victim Services. Provide administrative and programmatic oversight and case management specific direction to case management departments, 55 case management managers and supervisors, and throughout DPSCS.  

Develop and review policies and procedures associated with all aspects of case management to include: classification of inmates, case plan development, program eligibility, transitional and pre-release programming.

Disseminate and interpret relevant information pertaining to agency policy and procedure to institutional staff via meetings, written correspondence and telephone calls. 

Measure effectiveness of case management programs and processes at the institutional level and ensures operational compliance with same through case management evaluations and audits.

MINIMUM QUALIFICATIONS

Education:   A Bachelor's degree from an accredited college or university.  

Experience: Seven years of experience in assessing inmates' security risk and inmates' program needs for the purpose of determining correct security classifications and developing program plans, four of which must be in direct supervision of Correctional Case Management supervisors.

LIMITATIONS ON SELECTION

This recruitment is limited to current permanent and contractual State of Maryland employees.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be placed on the eligible (employment) list for at least one year.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to hr.recruitmentuser@maryland.gov or faxed to 410-484-5928. Paper application materials must be received in our office by the closing date for the recruitment.

If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload, please email the requested information to hr.recruitmentuser@maryland.gov referencing the recruitment number in the subject line, or fax to 410-484-5928 (providing a cover sheet with your contact information, recruitment name, recruitment number and the number of pages faxed). Only additional materials that are requested will be accepted for this recruitment.

For questions regarding this recruitment, please contact the Department of Public Safety and Correctional Services, HRSD-Recruitment & Examination at 410-585-3999, MD TTY Relay Service 1-800-735-2258.

If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov <Application.Help@maryland.gov> or
410-767-4850.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.



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