Information Technology Partner

The Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college and career success in the 21st century. With excellent stewardship from our divisions, we oversee State and federal programs that support the needs of a diverse population – students, teachers, principals, and other educators throughout Maryland.

This is a Management Service position and serves at the pleasure of the Appointing Authority.

200 West Baltimore Street. Baltimore, MD 21201

The IT Partner (ITP) has the overall responsibility to serve as the strategic interface with assigned division/office or functional area for the purpose of business technology strategy development, solution discovery, service management, risk management and relationship management. The incumbent will serve as the business relationship link between the division/office and IT needs. 

This position provides highly valued strategic consulting level support and guidance through key IT initiatives. The ITP will communicate decisions, priorities, and relevant project information to appropriate levels of staff regarding division/office requests, projects, and initiatives. The ITP proactively serves as a “trusted advisor,” and is the primary IT point of contact to achieve the agency’s objectives through the effective use of technology.

Manage the overall relationship with the assigned business units and agency needs and work in partnership with key stakeholders to accomplish IT objectives per agreed upon strategy and Service Level Agreements (SLA).

Identify, articulate, and champion the strategic technology improvements that will enhance business performance and collaboratively define the IT capability roadmap. 

Provide leadership in the development of agency-wide standards for all phases of information technology and provide direction to Division/Office on technology issues involving upgrading of systems and equipment, integration of existing systems with new systems, interdivisional coordination, and procurement of technology.

Support successful execution of new technology solutions and capabilities in accordance with the defined (SLA) and ensure established objectives and expectations of division/office are met.

Proactively identify business capability and IT service gaps and contribute to improvement efforts.

Lead the strategy and initiative to minimize disruption to the agency and improve end user experience as technology initiatives are executed.

Education: Bachelor's degree from an accredited college or university in computer science, computer information technology, information security, electrical systems, cybersecurity, or related field.

Experience: Five years of experience working in an information technology environment (IT) to include direct involvement in the management of IT technical staff and IT projects.

Notes: 

1. Candidates may substitute additional experience in the management of IT technical staff and IT projects on a year-to-year basis for the required education.

2. Candidates may substitute up to two years of the “Experience” requirement listed above for a graduate level degree in computer science, electrical systems, cybersecurity or related field from an accredited college or university.

This is a Management Service position and serves at the pleasure of the Appointing Authority.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year. For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

STATE OF MARYLAND BENEFITS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact S. Hudson at 410-767-4910.

DBM Recruitment and Examination Division at Application.Help@maryland.gov 

MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining, and promoting employees who are reflective of the State's diversity.