CASUALTY CLAIMS ADJUSTER I
|Department||Treasury Insurance Management|
|Date Opened||6/2/2021 4:12:00 PM|
|Filing Deadline||6/16/2021 11:59:00 PM|
|Salary||$39,768.00 - $62,882.00/year|
|HR Analyst||Michele Reid|
LOCATION OF POSITION
Main Purpose of Job
- handling all aspects of the claim investigation, evaluation, and resolution including interviewing State employees, claimants, witnesses, and other parties
- performing on-site inspections
- setting accurate, realistic reserves
- evaluating invoices and other expenses for payment
- evaluating public reports, and other documents submitted by State agencies, claimants, attorneys, and vendors
- maintaining a diary in order to effectively monitor the claims’ status
- communicating with various parties including claimants, attorneys, vendors, internal customers, and the general public for the purpose of conveying information regarding matters related to the State Insurance Trust Fund and claims filed in accordance with the Maryland Tort Claims Act
- negotiating settlements with claimants or third party carriers, etc.
- if a bodily injury is recognized, the file handler must have the file transferred within one (1) business day of receipt of bodily injury notification for reassignment to a team member who handles bodily injury. Currently, this position does not handle any bodily injury claims; in the future this position will or may have the potential for growth in handling bodily injury claims which will include evaluating medical bills and medical reports associated with the resolution of bodily injury claims.
- prepares files for subrogation, develop and monitor payments plans for claimants who wish to satisfy debts owed to the State; refer files to CCU; tracks and records claims payments from third party carriers; ensures accurate information is reported to and received from CCU.
- other duties and special projects as assigned.
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Three years of experience in settling multi-line claims.
1. Candidates may substitute education at an accredited college or university, at a rate of thirty credit hours for one year of experience d for up to two years of the required experience.
2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in claims assistance and examining classification or claims assistance and examining specialty codes in the legal and kindred field of work on a year-for-year basis for the required experience.
Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.
- One of the required three years of experience must be specifically in adjusting auto, property, casualty and/or general liability multi-line claims.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
- Knowledge of the Maryland Tort Claims Act and/or other local government tort claims act
- Experience with subrogation
- Experience with self-insurance
- Experience with commercial insurance
- AIC, SCLA or other insurance industry designation or related course work
- Experience with Microsoft Dynamics 365 or other insurance CRM / ERP applications
- Proficiency in Microsoft Outlook, Word, and/or Excel
LIMITATIONS ON SELECTION
LICENSES, REGISTRATIONS AND CERTIFICATIONS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
BARGAINING UNIT STATUS
Please upload a current copy of your resume with your application.
Electronic application is strongly preferred; however, if you do not have access to a computer, you may send a copy of your resume by email to email@example.com or fax to 410-260-4090.
The selected candidate will be expected to report on-site during the six-month probationary period at a minimum. Strict protocols will be in place to reduce the risk for COVID-19 transmission. Any questions regarding this recruitment or the recruitment process may be directed to the STO Personnel Office at 410-260-7078.
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.
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