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ADMINISTRATIVE OFFICER I

Recruitment #21-002711-0031

Introduction

The Maryland Department of Labor is now accepting applications from qualified candidates for the position of Administrative Officer I. This position exercises independent judgement and responsibility for the overall Board program, including the independent analysis of operations, procedures, organizations, and systems and recommends improvements when necessary.

GRADE

13

LOCATION OF POSITION

1100 North Eutaw Street, Baltimore,  Maryland 21201

POSITION DUTIES

In coordination with the Board of Plumbing ('Board') program and senior management, the position exercises independent judgment and responsibility for the overall Board program, including the independent analysis of operations, procedures, organizations, and systems and recommends improvements when necessary. This position has supervisory responsibility over PIN #33161 including reviewing timesheets, preparing semi-annual and annual PEP reports, evaluating work assignments and daily assignment/monitoring of other duties related to this position. The position provides complex data and statistical analysis, including the research and compilation of data, and formulates final reports and effective recommendations based on analyses conducted with respect to applicants seeking to qualify for licensure as well as with respect to consumer complaints. Responsibility for the preparation and/or supervision of the preparation of management tools such as procedural manuals, statistical tables, charts (including work-flow and organizational charts) and performance measurement criteria falls under the purview of this position. This position handles all correspondence and contact with the Board by applicants, licensees and citizens, and prepares final reports and suggests improvements for the advancement of the Board program. This individual participates in the formulation, establishment or modification of program goals and objectives through analysis of alternatives, trends, available resources, and projected program needs. This position participates in the program planning process by developing forecasts, proposals or procedures for orderly growth and expansion of the Board and its' mission. The Administrative Officer assures timely deposits of funds, license issuance, and provides assistance in the formulation and preparation of the Board budget or portions thereof. The position manages the complaint process, seeking timeliness and fairness for both complainant and respondent. The Administrative Officer confers with other administrative officials, program heads, staff specialists or others in order to exchange information pertaining to the program or interpret policies or offer recommendations, and advises departmental officials regarding administrative practices, procedures or policies. The incumbent coordinates inter-agency transactions and acts as a liaison with officials in other agencies, in the State, legislature, federal government, private industry, or local government agencies.

Duties of this position include, but are not limited to
:
  • Supervises the program and exercises independent judgement and analysis to interpret complex administrative plans and policies for the Board. Manages the daily activities of the Board in executing its mandate to examine, qualify, license and regulate licensees and inspectors. Exercises independent judgement and responsibility for the overall Board program, including independent analysis of operations, procedures, organizations, and systems and recommends improvements. 
  • Schedules and prepares for monthly meetings of the Board, including agenda preparation and documentation of actions taken and official minutes. Provides initial evaluations regarding the adequacy of the applications and complaints. Executes and communicate all Board actions including requests for information, approvals, denial, and disciplinary actions for professional practices. Provides complex data and statistical analysis, including the research and compilation of data; formulates final reports and effective recommendations based on analyses conducted with respect to applicants seeking to qualify for licensure as well as with respect to consumer complaints. 

MINIMUM QUALIFICATIONS

Education: Possession of a Bachelor's degree from an accredited four-year college or university.

Experience: One (I) year experience in administrative or professional work.

Notes:

1. Candidates may substitute additional experience in administrative staff or professional work on a year-for-year basis for the required education.

2. Candidates may substitute additional graduate level education at an accredited college or university at the rate of 30 semester credit hours for each year of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required education and experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

Experience working with the general public providing customer service assistance

Experience taking minutes for a licensing Board

LIMITATIONS ON SELECTION

This recruitment is limited to current State of Maryland employees only

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Department of Labor/DUI) to determine whether any monies are owed to Department of Labor/DUI as a result of unemployment overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION PROCESS.

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.

For positions that require Bachelor/Master Degree etc:

Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.

BENEFITS

FURTHER INSTRUCTIONS

The online application is STRONGLY preferred. However, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

The paper application must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted. Incorrect application forms will not be accepted.


PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION


Completed applications, required documentation, and any required addendums may be mailed to:

 

Department of Labor Office of Administration

Attn: Tenisha Tunstall    21-002711-0031

1100 N. Eutaw Street, Rm. 101

Baltimore, MD 21201

 

For additional information, please contact Tenisha Tunstall at 410-767-2772 or via email Tenisha.Tunstall2@maryland.gov.

 

The MD State Application Form can be found online

 

Department of Labor is an equal opportunity employer. It is the policy of Department of Labor that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.




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