POLICE COMMUNICATIONS OPERATOR I
Recruitment #21-002703-0024
Department | MSP - Field Operations Bureau |
---|---|
Date Opened | 10/19/2021 10:20:00 AM |
Filing Deadline | 11/2/2021 11:59:00 PM |
Salary | $34,858.00 - $54,732.00/year |
Employment Type |
Full-Time
|
HR Analyst | Divita Washington |
Work Location |
Carroll
|
Introduction
GRADE
LOCATION OF POSITION
Main Purpose of Job
POSITION DUTIES
PCO Duties
1. Monitor and communicate with MSP and other
public safety personnel via two-way multi-channel radios and maintain required
documentation of same.
2. Utilize METERS/NCIC/NLETS to obtain, update,
disseminate and accurately transmit information within the Department and to
other law enforcement and criminal justice agencies.
3. Utilize telephones in a professional manner to
provide necessary guidance and information to Departmental personnel and the
general public.
4. File and maintain METERS/NLETS messages, and
various required logs associated with the communications center operations.
5. Interact with Department personnel, allied
agencies and the general public.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: None.
Note: Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Operations Specialist classifications or Signal Corps, Cyberspace Support, or Communications specialty codes in the communications field of work on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Preferred
Qualifications:
1. One year of dispatching experience in a 911 (police/emergency) services environment utilizing a CAD (computer aided dispatch) system.
2. One year of experience in a multi-faceted work environment using data entry keyboard functions and a multi-line telephone system.
3. A combination of one year of emergency
dispatch training, education and/or experience.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
SPECIAL REQUIREMENTS
1. Applicants for this classification may be subject to an extensive background investigation prior to appointment.
2. Employees in this classification will be required to provide a telephone number at which they can be reached.
SELECTION PROCESS
Only
candidates who meet the minimum qualifications will be considered for this
classification. Therefore, it is
essential that you provide complete and accurate information on your
application. Successful candidates will be place on the Eligible List
categorized as BEST QUALIFIED, BETTER QUALIFIED OR QUALIFIED and remain
eligible for consideration for at least one year from the date of examination.
The list will be used by the hiring manager to select employees.
EXAMINATION PROCESS
The examination
will consist of a rating of your education, training and experience related to
the requirements of the position. You may be required to complete a qualifications
supplement, or the rating may be based on your application. Report all
experience and education that is related to this position. Applicants may be
given a physical examination and will be subject to an interview, background
investigation, polygraph examination and substance abuse testing.
BENEFITS
FURTHER INSTRUCTIONS
NOTE:
Currently, applicants are limited to uploading one file. As a result, it
is strongly urged that those applying upload ALL required and additional
documents (undergraduate and graduate transcripts, resumes, etc.) as one
file. If you are unable to apply online, you may submit an application
via mail. The Maryland State Application Form can be found online.
Completed applications, required
documentation and any required addendums may be mailed to:
Maryland State Police - Human Resources Division
1201 Reisterstown Road
Pikesville, Maryland 21208
ATTN: Divita Washington
divital.washington@maryland.gov
It is the policy of the Maryland State Police to comply with all
applicable federal and state laws prohibiting employment discrimination and to
provide equal employment opportunity to all employees and applicants for
employment without regard to age, ancestry, color, gender, identity and
expression, genetic information, marital status, mental or physical disability,
national origin, race religious affiliation, belief or opinion, sex, sexual
orientation or any other protected status.