Introduction
The Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college and career success in the 21st century. With excellent stewardship from our divisions, we oversee State and federal programs that support the needs of a diverse population – students, teachers, principals, and other educators throughout Maryland.
GRADE
ASTD10
LOCATION OF POSITION
49
Old Solomons Island Road, Suite 202
Annapolis, MD 21401
POSITION DUTIES
To provide secretarial, clerical and telephone support for professional staff engaged in the planning and delivery of vocational services. Initiate and maintain office protocols and procedures; and utilize information processing systems to maintain client statistical and financial records.
Process invoices
received from vendors for authorized services.
Enter demographic information into DORS database. Greet and receive
participants and general public into office setting. Respond to individual participant concerns and telephone calls to include
accurately recording the information provided by the consumer or caller,
answering general questions about DORS, giving accurate information to the
consumer or caller and maintaining proper interpersonal/telephone etiquette. Use
of digital workstation to copy, fax, and scan records. Physical and electronic
filing of records. Prepare various documents and correspondence related to
participant services.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Three years performing secretarial or clerical work involving typing duties.
Notes:
- Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.
- Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.
- Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
- Experience with a case management
software or similar program.
- Experience working with
individuals with disabilities.
- Experience with
medical/disability terminology and services.
SPECIAL REQUIREMENTS
Applicants must consent to State Police Investigation
(fingerprinting) as a routine procedure for all employees in this
classification.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
BENEFITS
FURTHER INSTRUCTIONS
Applicants
must complete the MD State Government on-line application for employment
recruitment #21-001362-0097. The Application must clearly demonstrate that the
applicant meets the prerequisite Minimum Qualifications for the position.
Please do not put "See Resume" in the job duties section of your application;
your application will not be considered. Paper applications can be
completed and faxed to 410-554-9397 or mailed to DORS Human Resource Department
at 2301 Argonne Drive, Baltimore, MD 21218. To obtain a paper application visit
our website dors.maryland.gov or marylandpublicschools.org. TDD (410) 554-9399.
Inquiries can be made to 410-554-9394. Appropriate accommodations can be made
for individuals with disabilities.
If you have
difficulty with your user account or have general questions about this online
application system, please contact the MD Department of Budget and Management,
Recruitment and Examination Division at 410-767-4850.
Proof of
eligibility to work in compliance with the Immigration Reform and Control Act,
and travel throughout the State are required. Any misrepresentation of
academic or experience requirements for this position may result in
non-selection or termination of employment. Applicants must consent to State
Police Investigation (fingerprinting) as a routine procedure for all employees
with this Agency.
TTY Users: call via Maryland Relay As an equal
opportunity employer Maryland is committed to recruiting, retaining and
promoting employees who are reflective of the State’s diversity.
We thank our
Veterans for their service to our country, and encourage them to
apply.