Introduction
The Maryland Department of Labor, (MDOL), Division of Unemployment Insurance is accepting applications from qualified candidates for the position of UI Professional III. This recruitment will be used to fill current and future vacancies. All candidates must meet the minimum qualifications during the time apply. The resulting eligible list will be maintained for one year after the closing date of the announcement.
GRADE
14
LOCATION OF POSITION
Baltimore, Maryland - 1100 N. Eutaw Street - Room 508
POSITION DUTIES
Provide training and education on the BEACON (Maryland Unemployment Insurance Benefits) systems to end users and stakeholders for the MD Unemployment Insurance Division with the Maryland Department of Labor.
Participate in training ( Train the Trainer ); Provide ongoing training and demonstrations of the BEACON system virtually and face to face training; Deliver end user training in Reemployment BEACON in all areas of Benefits, TAX/ Contributions, Appeals, or other Administrative Areas. Participate in TEAM Teaching and Training exercises as the BEACON system is developing and improving. Provide support to all stakeholders in navigating the system. Assist with other division specific training as assigned by the UI Training Manager.
MINIMUM QUALIFICATIONS
Applications that meet the minimum and selective qualifications will be referred to the hiring manager for interview selection. Units will select those candidates most closely demonstrating the qualifications for interview.
Education: Possession of a bachelor’s degree from an accredited four-year college or university.
Experience: 2 year of experience in a public/or private agency rendering and/or determining eligibility for a Human Service Program or other programs.
Note: Applicants may substitute additional experience in unemployment insurance as defined above for the required education at the rate of one year of experience for one year of education, for up to four years of the required education.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
1. (1) year of training experience in a private or corporate setting.
2. Experience in public speaking and group presentation skills and/or teaching experience.
3. Experience with Microsoft Suite, PowerPoint, Word, Excel and Publisher.
SPECIAL REQUIREMENTS
All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (MDOL/DUI) to determine whether any monies are owed to MDOL/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
EXAMINATION PROCESS
Applicants must provide sufficient information on the application to show they meet the qualifications for this recruitment.
**Resumes are not acceptable and not considered in the selection/examination process.**
All information concerning the qualification, including any required documentation (diploma, transcripts, certificate, etc) must be submitted and received by the closing date. Information submitted after this date will not be considered.
**Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit.**
BENEFITS
FURTHER INSTRUCTIONS
U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status.
If you are unable to apply online, or encounter difficulty attaching required or optional documentation, You may contact Chevelle Wise 410-230-6293 or submit via email to chevelle.wise@maryland.gov. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.
**Please do not fax or email unsolicited documentation.**
Completed applications, required documentation, and any required addendums may be mailed to:
MDOL Office of Human Resources
Attn: UI Professional III (21-001152-0001) CW
1100 N. Eutaw Street, Rm. 100
Baltimore, MD 21201
The MD State Application Form can be found online
Maryland Department of Labor is an equal opportunity employer. It is the policy of MDOL that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.
