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ADMINISTRATIVE AIDE

Recruitment #20-002572-0009

GRADE

ASTD 11

LOCATION OF POSITION

PO Box 1810
Cockeysville, Maryland  21030

POSITION DUTIES

This position provides administrative and secretarial support to the Medical Relations Office (MRO).

Provides support to the Medical Relations Office's electronic medical evidence (EME) initiatives. Review agency electronic database for failed electronic outbound requests (EOR) transmissions for Medical Evidence Record (MER) Requests and consultative examinations (CE) authorizations. Resolves problems related to the electronic submission of reports through (electronic records express) ERE website and fax. Notify operations staff if request needs to be submitted manually. Maintains a database of ERE transmission problems. Assists providers with ERE website. Provides assistance to Operations staff by searching and printing problem CE reports from ERE website and EME database. Prepares correspondence to claimants and medical providers. Develops and maintains various databases. Prepares presentation packets. Orders & maintains up to date reference materials. Coordinates CE's for incarcerated claimants Schedules claimant transportation for CE's. Updates and maintains Operations Resource Manual. Assists with annual Medicare fee schedule changes.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years performing secretarial work or clerical work involving typing duties.

Notes: 1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

1. Experience using an electronic case management software program.

2. Experience in tracking and distributing confidential information in a timely manner.

SPECIAL REQUIREMENTS

Individuals selected for positions with the Maryland State Department of Education's Disability Determination Service (DDS) will go through a complete Tier 2 federal background investigation.  A suitability determination by the Social Security Administration is necessary to determine whether an employee can be issued credentials in order to have access to Social Security disability data, records, and systems.

EXAMINATION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

BENEFITS

FURTHER INSTRUCTIONS

Applicants must complete the MD State Government on-line application for employment recruitment #20-002575-0009. The Application must clearly demonstrate that the applicant meets the prerequisite Minimum Qualifications. Paper applications can be completed and faxed to 410-554-9397 or mailed to DORS Human Resource Department at 2301 Argonne Drive, Baltimore, MD 21218. To obtain a paper application visit our website dors.maryland.gov or marylandpublicschools.org. TDD (410) 554-9399. Inquiries can be made to 410-554-9424. Appropriate accommodations can be made for individuals with disabilities.

If you have difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850.

Proof of eligibility to work in compliance with the Immigration Reform and Control Act, and travel throughout the State are required.  Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.

TTY Users: call via Maryland Relay As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. 

We thank our Veterans for their service to our country, and encourage them to apply.