HUM SER ADMIN I

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DEPARTMENT OF HUMAN SERVICES

The main purpose of this position is to manage the daily operations of the Baltimore City Office of Child Support (BCOCS) Court Referral Division, Investigations Unit, and Fiscal Unit including all personnel matters. This position maintains optimal professional relationships with the BCOCS partners, and the site managers of the privatization contractor. BCOCS manages approximately 41,000 cases, a little over one-third of the State's caseload and therefore requires this position to work closely with the Baltimore City Judiciary and the State's Attorney's Office to assist in activities that contribute to the enforcement of BCOCS child support cases. This position also serves as the liaison for the Baltimore City Sheriff's and Magistrate's Cooperative Reimbursement Agreements (CRA).

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: Possession of a bachelor’s degree from an accredited four-year college or university.

Experience: Four years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes: 1. Applicants may substitute additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations on a year-for-year basis for the required education.

2. Applicants may substitute education at the graduate level at an accredited college or university in a human services related field at the rate of 30 semester hours per year for up to two years of the required experience. 

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical and Office Services field of work on a year-for-year basis for the required experience and education.

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

1. Two years of experience writing, developing, reviewing and recommending operational and administrative policies/procedures, organizational structure and staffing.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position.  You may be asked to complete a supplemental questionnaire.  The supplemental questionnaire may be used as part of the rating process.  Therefore, it is important that you provide complete and accurate information on your application.

STATE OF MARYLAND BENEFITS

The online application process is STRONGLY preferred.  If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 135, Baltimore, Maryland 21201. All mailed documents must include the applicant's name and the job number and must be received by 5 P.M. on the closing date.  Resumes will NOT be accepted in lieu of completing the application. If additional information is required, the preferred method is to upload.  If unable to upload, please email requested information only to latoura.jones@maryland.gov. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.