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OFFICE SECRETARY III

Recruitment #20-001362-0033

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Introduction

The Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college and career success in the 21st century. With excellent stewardship from our divisions, we oversee State and federal programs that support the needs of a diverse population – students, teachers, principals, and other educators throughout Maryland.

GRADE

State of Maryland Salary - ASTD10

LOCATION OF POSITION

Child Care Regional Office
5310 Spectrum Drive, Frederick MD

POSITION DUTIES

The main purpose of this position is to provide administrative and office management support for the Regional Manager of the Office of Child Care and her/his subordinates as well as supporting the child care community of the Frederick/Carroll counties.

Processes child care applications to include CBC’s and releases utilizing CCATS, CIS and CHESSIE applications in order to maintain accurate caseload information by following office procedures.  Processes all incoming and outgoing mail, CJIS emails, and faxes in order to ensure timely transmittal of information by following the office standard procedures. Makes/takes appropriate referrals and messages of incoming calls and walk-ins to facilitate prompt and professional communications by following office procedures and business protocol. Maintains and processes closed files for retention and disposal in order to ensure ease of retrieval and accurate disposition of closed files by following OCC retention schedule and office procedures established by the Regional Manager. Type letters, reports, licenses, forms, chronologies, or any other requested materials in order to ensure a professional format of office documents and correspondence by appropriate use of office equipment and following document preparation standards.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years performing secretarial or clerical work involving typing duties. 

Notes: 1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education. 2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience. 3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.

SELECTIVE QUALIFICATIONS

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

1. One year of experience with Microsoft Office Suite (Word, Excel, PowerPoint, Access) & Google Documents.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications. 

1. Data management experience 
2. Multi-line Phone experience
3. Alpha & Numeric Filing experience 
4. Customer Service experience
5. Record keeping experience

SPECIAL REQUIREMENTS

Demonstrated ability to accurately type on a keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to:
Maryland State Department of Education 
Office of Human Resources 
C/o Marcia Cooper-Stokes 
200 West Baltimore Street
Baltimore, Maryland  21201

Paper application materials must be received by the closing date for the recruitment.  No postmarks will be accepted. If additional information is required, the preferred method is to upload.

If you are unable to upload, please fax the requested information to 410-333-8950. Include the first and last name, recruitment 20-001362-0033(Office Secretary III) and the last four digits of the SS#.  Only solicited materials will be accepted for this recruitment. Please do not put "See Resume" in the job duties section of your application.  Your application will be considered incomplete. For questions regarding this recruitment, please contact the Maryland State Department of Education, Office of Human Resources at 410-767-0019.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov.  Appropriate accommodations for individuals with disabilities are available upon request.   TTY  Users: call via Maryland Relay 

We thank our Veterans for their service to our country. 
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.



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