Introduction
The Department of Labor, (Labor), Division of Unemployment Insurance is accepting applications from qualified candidates for the position of UI Professional VI. This recruitment will be used to fill current and future vacancies. All candidates must meet the minimum qualifications during the time apply. The resulting eligible list will be maintained for one year after the closing date of the announcement.
GRADE
17
LOCATION OF POSITION
1100 N. Eutaw Street, Baltimore, MD 21201
POSITION DUTIES
The Communications and Outreach Liaison assists with communications and outreach for the Maryland Department of Labor (LABOR), division of Unemployment Insurance (DUI). The Manager of Communications and Outreach and works in close collaboration with the Manager of Communications and Outreach, and the Director of Policy, Planning & Metrics to ensure messaging, communications, and outreach support and further DUI’s mission, goals, and strategy.
Develops, maintains and delivers UI Communications and messaging regarding Maryland Unemployment Insurance programs, services, initiatives, technology updates, and improvement efforts with USDOL performance measures and federal and Maryland State laws to attain Agency goals. Oversee DUI Website Content by implementing, developing and proposing new and revised UI content, themes, etc. for lay-out and website posting serve as a bridge to reemployment by disseminating job recruitment, training opportunity, and skills development information. Coordinates with Labor’s Communication and Media Relations Office to provide materials in compliance with departmental guidelines and effectively market DUI services and programs.Promotes hiring events, job fairs, apprenticeship information, career training opportunities and info-sessions to UI claimants. Develop strategies and improve methods to provide excellent customer service and education to claimants and employers. Participates and conduct Constituent Outreach and UI Advocacy. Foster a Business Friendly Environment on behalf of DUI and cultivate good will by providing UI support and on-site outreach services at job fairs, community events, faith-based initiatives, etc. to Maryland constituents and stakeholders. Act as liaison by conveying/explaining pertinent UI information and updates regarding programs, services, activities and initiatives at outreach events or other forums.
MINIMUM QUALIFICATIONS
Education: Possession of a bachelor’s degree from an accredited four-year college or university.
Experience: Five years of experience supervising staff in a public or private agency related to rendering and/or determining eligibility for a Human Service Program.
Notes:
1. Applicants may substitute additional experience in unemployment insurance as defined above for the required education at the rate of one year of experience for one year of education, for up to four years of the required education.
SELECTIVE QUALIFICATIONS
Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.
1. Two years of experience responsible work in public speaking and outreach capacity.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
1. Two years of experience in communications, media, community outreach, marketing or a related field.
2. Two years Proficient in Microsoft Word, Excel and PowerPoint;
3. Strong communications skills, both written and verbal.
SPECIAL REQUIREMENTS
All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
EXAMINATION PROCESS
Applicants must provide sufficient information on the application to show they meet the qualifications for this recruitment.
**Resumes are not acceptable and not considered in the selection/examination process.**
All information concerning the qualification, including any required documentation (diploma, transcripts, certificate, etc) must be submitted and received by the closing date. Information submitted after this date will not be considered.
**Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit.**
BENEFITS
FURTHER INSTRUCTIONS
U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status.
If you are unable to apply online, or encounter difficulty attaching required or optional documentation, You may contact Chevelle Wise 410-230-6293 or submit via email to chevelle.wise@maryland.gov or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.
**Please do not fax or email unsolicited documentation**
Completed applications, required documentation, and any required addendums may be mailed to:
LABOR Office of Human Resources
Attn: UI Professional VI (20-001155-0002) CW
1100 N. Eutaw Street, Rm. 100
Baltimore, MD 21201
The MD State Application Form can be found online
Maryland Department of Labor, is an equal opportunity employer. It is the policy of LABOR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.
