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ADMINISTRATIVE PROGRAM MANAGER I

Director, Office of Contract Compliance

Recruitment #19-005472-0008

Introduction

This is a Management Service position, and serves at the pleasure of the Appointing Authority.

GRADE

19

LOCATION OF POSITION

Department of Human Services

Family Investment Administration

Bureau of Contract Performance

311 W. Saratoga Street

Baltimore MD 21201-3500

Main Purpose of Job

This position serves as the Director of the Office of Contract Compliance within the Department of Human Services (DHS), Family Investment Administration (FIA). The incumbent in this position leads the Office of Contract Compliance (OCC) to deliver FIA strategic aims through high quality contracting and performance management and works with a wide range of stakeholders within DHS headquarters, Local Departments of Social Services, Central Procurement Unit, Office of Budget and Finance, Office of the Attorney General and all Units within FIA; provides oversight over vendor management by ensuring that vendors doing business with FIA observe applicable laws, regulations, and contractual obligations; develops and leads the implementation of a strategies to ensure that FIA Contract Managers are equipped with the skills necessary to monitor and hold vendors accountable; provides technical assistance to Unit Directors in writing adequate Scopes and mitigate risks; leads the development of State plans; and monitors contract expenditures regularly to ensure adherence to approved budgets and to mitigate the potential for under spending or overspending.

POSITION DUTIES

Supports the development of FIA objectives and advises how they may be negotiated into contracts with vendors in order to deliver necessary services; manages a contract portfolio exceeding $100 million in value and provides technical assistance to units within FIA on matters related to contract development and management; oversees the procurement circle for all contracts under FIA jurisdiction; works with Procurement Division to determine appropriate procurement vehicles for each contract and achieves signed contracts within timescales and financial limitations; provides customer service to both internal and external customs that meets or exceeds the standards set by the Department. Supports robust vendor performance management by ensuring sustained delivery of agreed upon services or products; provides oversight over the development and maintenance of monitoring manuals as well as monitoring plans; supports opportunities for improved performance by creating avenues for vendors to share best practices; develops Standard Operating Procedures (SOPs) consistent with policies and applicable laws; oversees the implementation of established SOPs and new policies. Oversees each contract budget by managing the review and timely processing of invoices from vendors; develops and implements systems for data collection and performance measurement; monitors each contract budget to prevent over/under spending; and performs other related duties as assigned.

MINIMUM QUALIFICATIONS

EDUCATION: Possession of a bachelor's degree from an accredited college or university.

EXPERIENCE:  Five years of experience in contract management or procurement involving duties such as: soliciting, evaluating, negotiating and awarding contracts, ensuring compliance with governmental procurement laws, regulations and conditions, recommending budget realignments and monitoring or preparing budget. Three years of this experience must have involved supervision of other employees or exercising responsibility for program development.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

  • Bachelor's degree in Public Administration, Business Administrations, Public Policy or a related field.
  • Three years of experience developing Standard Operating Procedures.
  • Three years training others and/or providing technical assistance and measuring outcomes thereof.
  • Two years of experience conducting monitoring and assessing the work of vendors or partners and requirements/obligations are being met.
  • Experience with organizational change management.
  • Excellent writing skills including the ability to the develop complex documents such as Request For Proposals, contract budgets, monitoring reports, and grant proposals.   

SELECTION PROCESS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to: Attn: Janice Howard, Department of Human Services, Employment Service Unit, 311 W. Saratoga Street, Baltimore MD 21201-3500. Application inquiries regarding this recruitment may call 410 767-7414.

TTY  Users: call via Maryland Relay

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.