IT SYSTEMS TECHNICAL SPECIALIST
Maryland FiRST Asst. System Manager
Recruitment #19-004488-0013
Department | DoIT Web Systems |
---|---|
Date Opened | 11/27/2019 11:59:00 PM |
Filing Deadline | 12/11/2019 11:59:00 PM |
Salary | $56,165.00 - $90,173.00/year |
Employment Type |
Full-Time
|
HR Analyst | Cindy Mann |
Work Location |
Anne Arundel
|
Introduction
The Department of Information Technology was created by 2008
legislation in an effort to consolidate state agency information technology
functions and policies into one department; elevating the department to one
that reports directly to the Governor.
In
addition to its larger statewide role, the Department of Information Technology
manages Information Technology and Telecommunication services within the agency
itself and provides support to state agencies, the Executive Office of the
Governor, the Governor’s coordinating offices, and a variety of independent
agencies within the Executive Branch.
Striving
to provide the highest level of customer service to its internal and external
customers, the Department of Information Technology supports Maryland’s agencies
and commissions through its leadership and strategic direction for Information
Technology and Telecommunications, establishing a long range, target technology
architecture, encouraging cross agency collaboration and advocating best
practices for operations and project management.
GRADE
LOCATION OF POSITION
Department of Information Technology (DoIT)
100
Community Place
Crownsville,
MD 21032
Main Purpose of Job
The purpose of this position is to assist the Director of Maryland
FiRST Operations in the daily operations of the Maryland FiRST Statewide 700
MHz Public Safety Communications System and to provide for the cost effective
operation of the State's wireless voice communication network. This Land Mobile
Radio network provides a common infrastructure used to support the radio
communications and interoperability requirements of all State agencies and
other participating entities (i.e. county and municipal public safety
organizations) in accordance with 47 USC 337(f)(1).
This
position will provide the management, administration and IT support for the
operations, maintenance and configuration management activities to support the
Maryland FiRST system (which includes multiple communications networks with
over 150 remote sites and 6 cores (data centers). Maryland is making an
investment of over $345,000,000 to complete a Statewide 700 MHz Public Safety
Communications System that will provide reliable and interoperable
communications to Public Safety personnel throughout Maryland. In addition to
the original project, this program has $33,000,000 worth of follow-on project
work and annual mini-projects of $1,000,000 to $2,000,000 per year to help
ensure the system provides statewide coverage, remains technologically relevant
and is sufficiently redundant in order to maintain 99.9999% reliability.
This
radio system, when completed, will have an estimated annual operations and
maintenance budget of $16,500,000. The system is currently operational in 75%
of the state and provides mission critical communications and enables an
unprecedented level of interoperability for public safety personnel, which is
essential for safety of life of the officers themselves and the public at
large. These factors necessitate that the incumbent possess keen attention to
detail and functions at the full performance level associated with this grade
to ensure that the system is maintained in an appropriate manner.
MINIMUM QUALIFICATIONS
Education: Bachelor’s
degree from an accredited college or university in Computer Science, Computer
Information Technology, Management Information Systems or other information
technology-related field to include coursework in application, communication,
database or operating systems software technology.
Experience: Three years
of experience designing, developing, testing, implementing and maintaining
application, communication, database or operating systems software.
Notes:
1. Graduation from an
accredited high school or possession of a high school equivalency certificate
and thirty credit hours from an accredited college or university in Computer
Science, Computer Technology, Management Information Systems or other
information technology-related field to include coursework in application,
communication, database or operating systems software technology may be
substituted for the required education.
2. Graduation from
an accredited high school or possession of a high school equivalency
certificate and one additional year of experience designing, developing,
testing, implementing and maintaining application, communication, database or
operating systems software may be substituted for the required education.
3. Experience
operating computer systems; or scheduling, controlling input and output to
process data on computer systems; or evaluating, implementing and maintaining
computer hardware and software; or converting data from project specifications
by developing program code using generally accepted computer programming
languages may be substituted for high school education on a year- for-year
basis.
4. Candidates may substitute U.S. Armed Forces
military service experience as a commissioned officer in the Computer Systems
Operations classifications or Computer Systems Operations specialty codes in
the Information Technology field of work on a year-for-year basis for the
required experience and education.
DESIRED OR PREFERRED QUALIFICATIONS
Our Preferred Candidate Will
Have the Following:
Experience
configuring and managing P25 radio systems
Experience
working in the RF environment (i.e. troubleshooting RF equipment, interference
identification, coverage verification, etc.)
Experience
programming and managing subscriber radio codeplugs
Experience
with Public Safety IT Systems (CAD, Voice Logging, etc.)
Experience
working with public safety personnel (Fire/EMS, Law Enforcement, etc.)
SELECTION PROCESS
Please make sure that you
provide sufficient information on your application to show that you meet the
qualifications for this recruitment.
All information concerning your
qualifications must be submitted by the closing date. We will not
consider information submitted after this date.
Successful candidates will be
placed on the employment (eligible list for at least one year).
EXAMINATION PROCESS
The assessment may consist of
a rating of your education, training and experience related to the requirements
of the position. It is important that you provide complete and accurate
information on your application. Please report all experience and education
that is related to this position.
BENEFITS
FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are
unable to apply online, the paper application and supplemental
questionnaire may be submitted to:
Department
of Budget and Management, Recruitment and Examination Division, 301 W.
Preston St., Baltimore, MD 21201
Paper
application materials must be received in our office by the closing
date for the recruitment. No postmarks will be accepted.
Resumes
will NOT be accepted in lieu of completing the on-line or paper
application.
For
questions regarding this recruitment, please contact the DBM Recruitment
and Examination Division at Application.Help@maryland.gov or
410-767-4850, MD TTY Relay Service 1-800-735-2258.
For
education obtained outside the U.S., a copy of the equivalent American
education as determined by a foreign credential evaluation service needs to be
provided before hire.
We
thank our Veterans for their service to our country and encourage them to
apply. People with disabilities and bilingual candidates are also encouraged to
apply.
As
an equal opportunity employer, Maryland is committed to recruiting, retaining
and promoting employees who are reflective of the State's
diversity.