IT SYSTEMS TECHNICAL SPECIALIST

19

Maryland Department of Human Services

Office of Technology for Human Services

System Software Support Unit

1100 Eastern Blvd.

Baltimore MD 21221

The main purpose of this job serves to fulfill the cyber-security audit support of critical information systems for the Department of Human Services (DHS) in the State of Maryland. This position also is responsible for assuring cyber-security hardware and software compatibility for DHS and Annapolis Data Center (ADC) systems when upgrading system software and IOS. This position is part of a team that serves as a critical component for Disaster Recovery of the ADC and DHS systems. 

This position provides customer service to both internal and external customers that meet or exceed the standards set by the Department; directs the analysis and problem solving efforts for Cyber-Security audits findings affecting Production systems: this includes Production Support, Systems Developments efforts, and direction of interdepartmental teams as required; interfaces with DHS program staff and other OTHS Units and Contractors as well as Federal and other State agencies for systems related issues; provides Strategic reviews of new and existing Cyber-Security hardware and software requirements or release versions; reviews and studies release packages to ensure it meets current Cyber-Security system software requirements, based on the setup of the Data Centers (Hosting Contractor, Cloud and ADC); builds and maintains appropriate Policies, Plans and Procedures documentation following NIST guidelines to satisfy Federal and State Agency audits; manages and maintains cyber-security access to systems and entitlement reviews; and performs other duties as assigned.

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

 

EDUCATION: Bachelor’s degree from an accredited college or university in Computer Science, Computer Information Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology.

 

EXPERIENCE: Three years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software.

 

NOTES:

1. Graduation from an accredited high school or possession of a high school equivalency certificate and thirty credit hours from an accredited college or university in Computer Science, Computer Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology may be substituted for the required education.

 2. Graduation from an accredited high school or possession of a high school equivalency certificate and one additional year of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software may be substituted for the required education.

 3. Experience operating computer systems; or scheduling, controlling input and output to process data on computer systems; or evaluating, implementing and maintaining computer hardware and software; or converting data from project specifications by developing program code using generally accepted computer programming languages may be substituted for high school education on a year- for-year basis.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Computer Systems Operations classifications or Computer Systems Operations specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

The ideal candidate will possess the following.

1. Two years experience in Cyber Security.

2. Two years of work experience in a technical field.

3. Project Management experience.

4. Business Analyst experience.

5. Certification in Security + or CISSP.

6. Application development experience.

7. Good working capability of all MS Office and/or Google Suite products.

8. Experience with Visio and MS Project.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. 

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. 

Successful candidates will be ranked as Best Qualified and placed on the eligible (employment) list for at least one year.

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. 

You may be asked to complete a supplemental questionnaire.  The supplemental questionnaire may be used as part of the rating process.  Therefore, it is important that you provide complete and accurate information on your application.  

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.

STATE OF MARYLAND BENEFITS

The online application process is STRONGLY preferred. 

If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 137, Baltimore, Maryland 21201.  

All mailed documents must include the applicant's name and the job number and must be received by 5 P.M. on the closing date.  Resumes will NOT be accepted in lieu of completing the application.    

If additional information is required, the preferred method is to upload.  If unable to upload, please fax requested information only to 410-333-0882.  Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time. Please do not send transcripts. Resumes are not required and will NOT be accepted in lieu of completing the application.   

If you have any questions concerning the recruitment process for this position, please call 410-767-7147. TTY Users: call via Maryland Relay    

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.  

People with disabilities and bilingual applicants are encouraged to apply.  

We thank our Veterans for their service to our country, and encourage them to apply.