EMERGENCY MEDICAL SERVICES COMMUNICATION OPERATOR I

The Maryland Institute for Emergency Medical Services Systems (MIEMSS) oversees and coordinates all components of the statewide EMS system in accordance with Maryland statute and regulation.  This includes planning, operations, evaluation, and research.  In addition, MIEMSS provides leadership and medical direction, conducts and supports EMS educational programs, operates and maintains a statewide communications system, designates trauma and specialty centers, licenses and regulates commercial ambulance services, and participates in EMS-related public education and prevention programs. 

MIEMSS provides the executive support for the EMS Board in reviewing and approving the budgets for agencies receiving funds from the EMS Operations fund, developing and promulgating regulations and protocols, proposing EMS system legislation, licensing/certifying and disciplining EMS providers and conducting other EMS Board business.  MIEMSS also provides the administrative and staff support or the Statewide EMS Advisory Council (SEMSAC) and five EMS regional councils. 

11

MIEMSS

653 West Pratt Street

Baltimore, MD  21201

EMS Communications Operator I provides service to EMS field and hospital personnel. The incumbent also, coordinates medevac helicopter activity including receiving calls, requesting service, assigning and dispatching appropriate aircraft, monitoring aircraft for flight safety, and notifying hospitals.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of experience receiving, relaying and dispatching medical information from an emergency medical communication system as an operator or from the field as a pre-hospital care provider.

Note:

1. Additional experience as described above may be substituted on a year-for-year basis for the required education.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Emergency Communications or Management classifications or Emergency Communications or Management  specialty codes in the Emergency Management  field of work on a year-for-year basis for the required experience.

The ideal candidate must have worked as an Emergency Service 911 Operator or dispatcher, or an EMT level field provider or a higher level (Paramedic).

1. Employees in this classification must obtain and maintain an Emergency Medical Technician certificate valid in the State of Maryland.

2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

1. Employees are subject to call 24 hours a day and will be required to provide the employing agency with a telephone number where they can be reached.

2. Employees in this classification are subject to substance abuse testing in accordance with Code of Maryland Regulations 17.04.09, Testing for Illegal Use of Drugs.

Please make sure that you provide sufficient information on your application (and on separate pages, if necessary) to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.  For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.

STATE OF MARYLAND BENEFITS

 

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact S. Hudson at 410-767-4910.

MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.