LICENSING & REGULATION INVESTIGATOR II

The Department of Labor, Licensing and Regulation (DLLR) is accepting applications from all qualified candidates for the position of Licensing and Regulation Investigator II. This position gathers facts and prepares investigative reports to aid in the resolution of complaints.

11

500 North Calvert Street, Baltimore, Maryland 21202

The main purpose of this position is to gather facts, and to prepare investigative reports to aid in the resolution of complaints filed with the Maryland Board of Public Accountancy and the Maryland Board of Individual Tax Preparers by other agencies and consumers against licensees. The position also requires providing testimony in administrative hearings and on occasion testimony in criminal prosecutions.

Duties of this position include, but are not limited to:

• Investigates Maryland Board of Public Accountancy and Maryland Board of Individual Tax Preparers complaints filed by other agencies and consumers against licensees using interviewing skills and techniques, a thorough knowledge of public accountancy and tax practice, laws, documents meets with the parties to complaints, prepares a thorough written report of findings, responds to telephone inquiries and manages an investigative case load.
• Meets with Department counsel to review claims, complaints and investigative reports to ensure all pertinent documentation is included.
• Testifies at administrative, regulatory hearing, civil trials and criminal trials representing the Maryland Board of Public Accountancy and/or the Maryland Board of Individual Tax Preparers.
• Maintains daily case loads, updates files/database; weekly itinerary, monthly statistics and expense reports.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of experience conducting investigations of alleged non-compliance with state laws and regulations, which govern the licensing and practices of business occupations and professions.

Note:

1. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Compliance Inspection and Support  classifications or Compliance Inspection and Support  specialty codes in the Inspection, Investigation, Enforcement, and Compliance field of work on a year-for-year basis for the required experience.

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

Completion of at least 60 college credits

Strong Oral and written communication skills

Customer service experience

Experience drafting, proofreading and reviewing correspondence

Strong Computer experience

Familiarity licensing requirements and processes

Employees in this classification may be assigned duties that require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

Upon appointment, persons possessing a business occupational and professional license or participating in any outside activity which may be deemed a conflict of interest by the Secretary of the Department of Labor, Licensing and Regulation will be required to put same in an “Inactive” status.

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (DLLR/DUI) to determine whether any monies are owed to DLLR/DUI as a result of unemployment overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.

RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION PROCESS.

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.

Successful candidates will be placed on the certified list categorized as Best Qualified, Better Qualified, or Qualified. The certified list will be used by DLLR for a period of one year.

Veterans

We thank our Veterans for their service to our country and encourage them to apply. If you are seeking veteran's preference, please submit a copy of your DD-214.

Attachments

The preferred method for submitting additional information is to upload it directly into your online account. Please remove references to the first 5 digits of your SSN and your DOB on all attachments by deleting, redacting or blacking that information out with a marker. Any attachments necessary to demonstrate the minimum qualifications were met must be submitted by the filing deadline.

The online application is STRONGLY preferred. However, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

The paper application must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted. Incorrect application forms will not be accepted.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:  

DLLR Office of Human Resources

Attn: Ernestine Hyman    19-003438-0004

1100 N. Eutaw Street, Rm. 101

Baltimore, MD 21201  

For additional information, please contact Ernestine Hyman at 410-230-6298 or via email Ernestine.hyman1@maryland.gov.  

The MD State Application Form can be found online   Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.