HUMAN SERVICE ADMINISTRATOR III

This is a Management Service position, and serves at the pleasure of the Appointing Authority.

19

Maryland Department of Human Services

Wicomico County Department of Social Services

31901 Tri-County Way

Salisbury, MD 21804

This position serves as the Assistant Director for the Wicomico County local Child Support Administration division. In this capacity, the position is responsible for managing the day-to-day operations of the division, as well as the creation and interpretation of policy governing local Child Support Administration operations. The position directs and monitors all local Child Support activities; develops networking with the local Family Investment Administration and Social Services Administration divisions to support and reinforce the independence and family self-sufficiency goals; and serves as a member of the agency's Leadership Team.

• Administers local Child Support Services and initiatives consistent with State and Federal regulations.
• Represents the local Department of Social Services at State and interagency meetings, committees, and taskforces.
• Interprets Child Support programs and policies to the general public, agencies and elected officials.
• Participates in the strategic planning process.
• Develops local policy and procedures needed to obtain program goals and provide excellent customer service.
• Reviews and interprets local, state and federal reports and literature.
• Maintains records, data and other information necessary for quality control, audits, budget monitoring and employee evaluations.
• Advises the local Department of Social Services Director of changes in policy and recommends an appropriate plan of action.
• Supervises, directs and evaluates Child Support Administration supervisor staff, including two Child Support Supervisors, and one Finance Supervisor. 
• Works directly with the Assistant Director of Local General Administration in developing and monitoring an annual budget of approximately $1,798,000.
• Develops and implements a plan to appropriately utilize all state and federal incentive dollars.

Education: Possession of a bachelor’s degree from an accredited four-year college or university.

Experience: Eight years of experience in administrative, professional or technical work, three years of which must have involved supervision of other employees or exercising responsibility for program development.

Notes:

1. Applicants may substitute education at the graduate level at an accredited college or university at the rate of 30 semester hours on a year-for-year basis for a maximum of two years of the required general experience.

2. Experience in a human service program may be substituted on a year-for-year basis for the required four years of college education.

3. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Officer Services field of work on a year-for-year basis for the required experience and education, three (3) years of which must have been in an administrative supervisory or consultative capacity.

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

• Experience in a management or supervisory capacity of a Child Support Enforcement Office within a Maryland Department of Social Services.

Limited to candidates willing to accept employment in Salisbury, Maryland.  Salisbury is located on the Eastern Shore of Maryland, about 2.5 hours south east of Baltimore, 2.5 hours east of Washington, DC, and 3 hours south of Philadelphia.  You can view our location in Google Maps here.

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

STATE OF MARYLAND BENEFITS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application to:  Wicomico County Department of Social Services, Attn: Roy Brewington, Assistant Director, 201 Baptist Street, Suite 27, Salisbury, MD 21801.

If you have any questions concerning the recruitment process for this position, please call 410-767-7414.

TTY  Users: call via Maryland Relay

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.