HUMAN SERVICE ADMINISTRATOR II

18

Department of Human Services

Social Services Administration

311 W. Saratoga Street

Baltimore, MD 21201

This position provides Contract Management support to the Social Services Administration (SSA) within the Department of Human Services (DHS) by working under direct supervision of the Contracts Manager to oversee the preparation, negotiation, execution, and ongoing maintenance and monitoring of the agency's purchase of care provider contracts (residential child care and child placement agency) which have a contract value of approximately $340 million per year, as well as numerous other service contracts. This position also supervises the day-to-day operations of assigned Contracts and Monitoring staff.

This position assists in planning and coordinating the work of the Contracts and Monitoring Unit; assists in establishing and implementing written standard operating procedures which guide the contract processing and contract monitoring functions of the Administration; oversees the timely and accurate processing of contract renewals and modifications for approximately 75 residential child care and child placement agency programs annually and exempt contracts to include but not limited to: grants, interagency agreements and Memorandums of Understanding (MOUs), conferring as needed with DHS Procurement Division, Office of Licensing and Monitoring, Office of Attorney General, the SSA Executive Office, and the Office of the Secretary; participates in or leads in the development of solicitations (Request for Proposals, Expressions of interests, etc.) for placement and other resources needed for service delivery; collaborates with Unit staff, the Contracts Manager, OLM staff, Out of Home staff and external stakeholders regarding the implementation of a new performance based contracting process; assists in revising contract language in accordance with new requirements and establishing protocols for monitoring contract deliverables and performance of on-site reviews by subordinate staff; represents SSA contract office at multi-agency meetings with other public, private agencies, community groups, and BPW meetings (i.e. Inter-agency Rates Committee, PAC Meeting, etc.); provides leadership and creative problem-solving of contracting issues, and facilitates an operational team approach to address cross-cutting contract issues with SSA staff; provides technical assistance regarding contracting issues; and performs other related duties as assigned.

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: Possession of a bachelor’s degree from an accredited four-year college or university.  

Experience: Seven years experience in administrative, professional or technical work, two years of which must have involved supervision of other employees or exercising responsibility for program development.  

Notes:  

1. Applicants may substitute education at the graduate level at an accredited college or university at the rate of 30 semester hours on a year-for-year basis for a maximum of two years of the required general experience.  

2. Experience in a human service program may be substituted on a year-for-year basis for the required four years of college education.

3. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Office Services field of work on a year-for-year basis for the required experience and education, two (2) years of which must have been in an administrative supervisory or consultative capacity.

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

Two years of the required minimum qualification experience must have been overseeing the preparation, negotiation, execution, ongoing maintenance and/or monitoring of contracts.

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

1. Three years of experience analyzing and compiling information from other reports for procurement reporting.

2. One year of experience using a procurement tracking system.

3. Two years of experience with Excel and Smartsheet applications with the ability to analyze data and prepare reports for use in monitoring activities of new and expiring procurements.

4. Knowledge of Minority business enterprise (MBE), Veterans Small Business Enterprise (VSBE) and Preferred provider programs.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position.  You may be asked to complete a supplemental questionnaire.  The supplemental questionnaire may be used as part of the rating process.  Therefore, it is important that you provide complete and accurate information on your application.  

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire. 

STATE OF MARYLAND BENEFITS

The online application process is STRONGLY preferred.  If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 134, Baltimore, Maryland 21201.  

All mailed documents must include the applicant's name and the job number and must be received by 5 P.M. on the closing date.  Resumes will NOT be accepted in lieu of completing the application.   

If additional information is required, the preferred method is to upload.  If unable to upload, please fax requested information only to 410-333-0882.  Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.  

If you have any questions concerning the recruitment process for this position, please call 410-767-7414.    

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.   

TTY Users: call via Maryland Relay.  

People with disabilities and bilingual applicants are encouraged to apply.  

We thank our Veterans for their service to our country, and encourage them to apply.