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ADMINISTRATIVE OFFICER I

Recruitment #19-002711-0036

Introduction

The Public Service Commission has a position for an Administrative Officer I in their Transportation Division. The Transportation Division enforces the laws and regulations of the Commission pertaining to the safety, rates and services of certain types of passenger for-hire transportation companies operating in intrastate commerce. The division monitors the safety of the carriers operations, rates and schedules of service, and matters regarding the adequacy and quality of service for passenger carriers providing intrastate passenger for-hire transportation, and taxicabs in Baltimore City, Baltimore County, Cumberland, Charles County and Hagerstown.

GRADE

13

LOCATION OF POSITION

The William Donald Schaefer Tower

6 St. Paul Street

Baltimore, MD 21202

Main Purpose of Job

To develop and analyze some systems for monitoring the compliance by regulated carriers with the Commission's regulations, to supervise administrative specialists and to collaborate with the Director and Assistant Directors in determining and monitoring the attainment of the Division's goals and objectives. To manage a portion of the for-hire driver licensing program in the Transportation Division. This position processes and license applicants for for-hire drivers' licenses in a manner responsive to applicable rules and regulations of the Public Service Commission and the safety and convenience of the public. To conduct ongoing monitoring of for-hire drivers to ensure compliance with Public Service Commission rules and continued responsive service of this position.

POSITION DUTIES

Supervise, assign, plan, and organize work of subordinate personnel processing transportation network operator’s (TNO) license and vehicle permit applications electronically submitted by transportation network companies, conduct employee performance evaluations, counsel and take necessary disciplinary actions for those employees.Serve as regular back-up/substitute for subordinate staff positions when staff members are absent.Serve as a resource for Transportation Division staff, members of the public and the for-hire industry regarding Commission law and regulations.  Answer inquiries by telephone, walk-in or correspondence, as appropriate. Log decisions and notify carriers/associations of actions taken other than dismissal, flag files for special attention based on the report from the PULJ, flag suspended drivers until compliant and file folders in appropriate area. Monitor TNO email box, research TNO's inquiry and respond accordingly.

MINIMUM QUALIFICATIONS

Education: Possession of a Bachelor's degree from an accredited four-year college or university.

Experience: One (I) year experience in administrative or professional work.

Notes:

1. Candidates may substitute additional experience in administrative staff or professional work on a year-for-year basis for the required education.

2. Candidates may substitute additional graduate level education at an accredited college or university at the rate of 30 semester credit hours for each year of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required education and experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preferred Qualifications:

The idea candidate will possess the following: 

One year of experience using Microsoft Word and Access or similar database.

Prior or current experience working with the Public Service Commission or another regulatory agency.

Current experience as a supervisor or lead worker.

Experience monitoring compliance with regulations or law.

Experience testifying in court-like settings or making presentations to a group.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.




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