ADMINISTRATOR III

The Department of Labor, Licensing and Regulation (DLLR)/Division of Unemployment Insurance (DUI) is accepting applications from candidates for the position of Administrator III (Manager of UI Policy & Metrics).

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1100 North Eutaw Street  Baltimore, Maryland 21201

The purpose of this position is to administer and actualize the day-to-day Policy and Performance Metrics activities of DUI at the direction of the Director of Policy & Planning in the following areas: Internal Policy, Process Improvement & IT Prioritization Activities; Federal Performance Standards, Reporting & Policy Activities; and State Legislation and Code of Maryland Regulations Activities. This position will research, develop and monitor policy initiatives, national best practices, related to unemployment insurance on the local, State and national levels. This position will lead DUI in developing and implementing reemployment, tax, benefits, and internal performance metrics & process improvement strategies. The incumbent's designated duties will support the Division of Unemployment Insurance (DUI) in its functions of promoting, planning and developing strategies, reports, metrics as required by statute, regulation, executive order and/or departmental priority that will facilitate efficient and effective delivery of departmental services to the citizens of Maryland.

The purpose of this position is to administer and actualize the day-to-day Policy and Performance Metrics activities of DUI at the direction of the Director of Policy & Planning in the following areas: Internal Policy, Process Improvement & IT Prioritization Activities; Federal Performance Standards, Reporting & Policy Activities; and State Legislation and Code of Maryland Regulations Activities. This position will also be responsible for overseeing project managements, procurement and creating internal policies.     

Education: A Bachelor's degree from an accredited college or university.

Experience: Five years of experience in administrative staff or professional work. One year of this experience must have involved one or more of the following: the supervision of other employees, overseeing and coordinating the general operations of a unit, applying rules and regulations, or exercising responsibility for the development of policies or procedures.

Notes:

1. Additional experience in administrative staff or professional work may be substituted on a year-for-year basis for the required education.

2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year-for-year basis for the required general experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required education and experience.

Applicants who do not meet the minimum qualifications using the experience substitution, must have a Bachelor's degree from an accredited college or university in Business Technology Management, Business Administration, or related field.

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

Experience with procurement, project management, federal regulations and policies formation

Experience with metrics and creating presentations

Three years of experience in Microsoft Office (Word, Excel, PowerPoint, Access, Visio) and SharePoint

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (DLLR/DUI) to determine whether any monies are owed to DLLR/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

Applicants must provide sufficient information on the application to show they meet the qualifications for this recruitment. RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION/EXAMINATION PROCESS.

All information concerning the qualification, including any required documentation (diploma, transcripts, certificate, etc) must be submitted and received by the closing date. Information submitted after this date will not be considered.

***Please note all answers to the supplemental questionnaire must correspond to the information provided on your application to receive credit.

STATE OF MARYLAND BENEFITS

Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview).Permanent State employees do not need to submit proof of Veterans’ status. 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via email at Felicia.ransome@maryland.gov or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

DLLR Office of Human Resources
Attn: 19-002588-0026 (UI ADMINISTRATOR III)-FR
1100 N. Eutaw Street, Rm. 100
Baltimore, MD 21201

The MD State Application Form can be found online

Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.