Skip to Main Content

ADMINISTRATIVE SPECIALIST III

Recruitment #19-002043-0040

Introduction

This is a full time position with the MLGCA

GRADE

12

LOCATION OF POSITION

This position is located at 1800 Washington Blvd., Baltimore, MD 21230

Main Purpose of Job

The main purpose of this position is to process applicants request to become a licensed lottery retailer, selling lottery products. This will generate additional sales/revenues for the Lottery Agency and the State of Maryland.

POSITION DUTIES

Utilizes the Gem office system to review retailer applications submitted to ensure accuracy and all necessary documents have been uploaded and completed correctly. Retrieves from state and local public records (via Internet) the Articles of Incorporation and liquor license (if applicable) for those applying to become a licensed Maryland Lottery Retailer. Determines the next step of the electronic application process.

Retrieves applications from Gem system and uses Experian Consumer Credit Solution’s System to pull the credit reports. Records applicant National Risk Score (NRS) in Gem system using a Credit Analysis Score Sheet.  

Reviews the Bank of America (ACH) Return Items Report for licensed Lottery retailers who has insufficient funds (NSF) transfer during the time of the week drawdowns. Completes and issues correspondence to the license Lottery retailer informing them that the NSF practice must stop or a security deposit requirement will be imposed as a condition to continue to sell Lottery products. Use the GMS reporting system to obtain the sales calculations generated to determine the amount of the security deposit. Records NSF retailers on Microsoft Excel spreadsheet and informs Sales Division of this decision.   

Reviews all licensed Lottery retailers that have an existing security deposit to determine the current security deposit status. Prepares notices recommending if the retailer must continue or be released from this obligation. Records data in spreadsheets and informs the Sales Division of this decision. Examine all security deposits to ensure they are formatted with the current versions of the document on file. Will secure all security documents in the safe and maintains them with the established record retention guidelines.   
  
Perform all duties as required for the unit to meet its objective to approve and create an applicant to sell Lottery products.  

MINIMUM QUALIFICATIONS

Education: Completion of 60 credit hours at an accredited college or university.

Experience: Two years of experience in administrative or professional work.

Notes:

1. Candidates may substitute experience as defined above at the rate of one year experience for 30 credit hours of education for up to 60 credit hours of the required education.

2. Candidates may substitute a Bachelor’s degree from an accredited college or university for the required education and experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required education and experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preferred Qualifications:  

Knowledge of banking industry rules and the ACH (Automated Clearing House) process.   

Experience with Microsoft Word and Excel.   

Customer service experience.   

Experience with surety bonds and escrow payments.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

BENEFITS

FURTHER INSTRUCTIONS

Resumes will NOT be accepted in lieu of completing the online or paper applications.

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application to:     

Maryland Lottery and Gaming Control Agency

ATTN: Human Resources Department, Aimee Ringgold

1800 Washington Blvd., Suite 330, Baltimore, MD 21230

Phone: 410-230-8766 / Fax: 410-230-5591

APPLICATIONS MUST BE RECEIVED NO LATER THAN THE CLOSE OF BUSINESS ON THE DATE LISTED ON THE ANNOUNCEMENT TO BE CONSIDERED.

TTY Users: call via Maryland Relay

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.




Powered by JobAps