HUMAN SERVICE SPECIALIST IV

15

Family Investment Unit

The coordinator will be responsible for overseeing and coordinating agency operations for the policy and training initiatives. Responsible for planning, organizing, implementing, administering the interpretation and application of agency policies, directives and procedures designed to accomplish the mission of the agency. Employee functions as special assistant to departmental executives responsible for project research, design, development, maintenance, review, evaluation and coordination. Evaluates efficiency of operations and develops, revises and recommends new policies, standards, and workflow procedures. Implements new regulations, policies as directed by upper management. Promotes the work of the agency through frequent contacts with community resources and agencies to collaborate and develop partnerships to serve Harford County DSS customers. The Coordinator may develop and carry out a personal action plan to delineate a path to reach self sufficiency. The coordinator will also coordinate outreach activities and participate in activities to inform the community of the FIA services offered by HCDSS.

The Coordinator assists participants in setting goals. Makes referrals to appropriate agencies for resources and services needed. Establishes individual or group meetings to assist the participants in obtaining access to other programs within the county to reach goals. Develops and delivers training programs for internal and external customers. The Coordinator will plan and organize monthly workshops of topics that are of interest to internal and external customers. The Coordinator will participate in outreach events to promote HCDSS FIA services and collect applications at these events. The Coordinator will research and apply for grants to assist customers in meeting their goals.

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: A bachelor’s degree from an accredited college or university.

Experience: Three years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes: 

1. Additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations may be substituted on a year-for-year basis for the required education.

2. Education at the graduate level at an accredited college or university in a human services related field may be substituted at the rate of 30 semester hours per year for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Administrative Officer classifications and Administrative Officer specialty codes in the General, Administrative, Clerical, and Officer Services field of work on a year-for-year basis for the required experience and education.

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

One year of experience in a Family Investment Program.

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

One year of experience as a team lead or supervisor.

One year of experience in developing and delivering training. 

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position.  You may be asked to complete a supplemental questionnaire.  The supplemental questionnaire may be used as part of the rating process.  Therefore, it is important that you provide complete and accurate information on your application.  

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.

STATE OF MARYLAND BENEFITS

The online application process is STRONGLY preferred.  If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 135, Baltimore, Maryland 21201.  All mailed documents must include the applicant's name and the job number and must be received by 5 P.M. on the closing date. 

Resumes will NOT be accepted in lieu of completing the application.  

If additional information is required, the preferred method is to upload.  If unable to upload, please fax requested information only to 410-333-0882. 

Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.  

If you have any questions concerning the recruitment process for this position, please call 410-767-7414.   

TTY Users: call via Maryland Relay

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.   People with disabilities and bilingual applicants are encouraged to apply.   We thank our Veterans for their service to our country, and encourage them to apply.