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OFFICE SERVICES CLERK

Recruitment #19-001376-0022

Introduction

Currently hiring 2 part time contractual positions in Washington County, MD

GRADE

8

LOCATION OF POSITION

Washington County, MD

Main Purpose of Job

The main purpose of this position is to provide assistance to staff in the Waldorf American Job Center. Perform clerical duties. Primary duties include: answer telephone calls in order to take messages, transfer calls to appropriate parties and provide routine information; greet and direct office visitors to appropriate individuals. Other duties may include: update and maintain logs, schedules, rosters, records and lists; enter, retrieve and update information using computer software applications; open, stamp, sort and distribute incoming mail and prepare material for outgoing mail; file reports, records, forms and other material according to office procedures; photocopy or scan various materials; receive and distribute office supplies and materials; and other duties related to general customer service and support functions.

POSITION DUTIES

  • Answer telephone calls in order to take messages, transfer calls to appropriate parties and greet office visitors.  Provide routine information regarding the American Job Center services to both callers and office visitors.
  • Assist visitors sign in for services at the American Job Center, utilizing both hard copy paper sign-in and computer.
  • Copy, scan, routine filing, and data entry tasks.
  • Prepare routine reports using data received automatically from electronic mail.
  • other clerical duties as assigned to support he programs in the American Job Center.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience performing clerical duties.

Notes:

1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.

 2. Applicants may substitute education from an accredited college or university at the rate of thirty semester credit hours for one year of experience on a year-for-year basis for the required experience.

 3. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the requires experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

NOT APPLICABLE.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

FURTHER INSTRUCTIONS

U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status. 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

DLLR Office of Human Resources
Attn: 19-001376-0022
1100 N. Eutaw Street, Rm. 101
Baltimore, MD 21201

email: Stephanie.dunphy1@maryland.gov

The MD State Application Form can be found online

Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.

 




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