OFFICE SECRETARY III

The Maryland Commission on Civil Rights (MCCR) is the agency responsible for enforcement of anti-discrimination and civil rights laws for the State of Maryland.  MCCR is charged with investigating and administratively processing complaints that allege discrimination in employment, housing, public accommodations and the State’s commercial non-discrimination policy.

10

William Donald Schaefer Tower

6 St Paul Street

Baltimore, Maryland 21202

The Office Secretary III is to provide administrative support in various areas of the Intake Unit which includes receiving incoming telephone calls, relaying messages, redirecting calls and receiving visitors. Duties also include maintaining agency logs, data entry, filing and performing word processing duties.

This position functions as both a receptionist and Office Secretary for the Intake Unit.  Responsibilities include answering phones and greeting visitors; handling inquiries related to discrimination complaints; maintain MCCR's filing system of closed, aborted, and dual filed records in accordance with office procedures; opening and distributing mail, scheduling intake interview appointments and maintaining the appointment calendar for intake staff; composing correspondence; and other general work assignments requested by the Intake Supervisor.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years performing secretarial or clerical work involving typing duties.

Notes: 

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.  

One year of experience providing direct support to a Director or Executive/Professional staff to include: managing a database, handling confidential information, applying regulations/policy, processing legal documents and addressing inquiries in a professional setting.

Proficient in Microsoft Office Suite, Word and Excel

Proficient in using multi-line telephone systems

Proficient in using on-line database applications

Bilingual (Spanish preferred)

Excellent oral and written communications

Demonstrated ability to accurately type on a keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  You must meet both the minimum qualifications and the selective qualifications to be considered.  For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date. Resumes may not be submitted in lieu of completing the employment application.  Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position.  You may be asked to complete a supplemental questionnaire.  The supplemental questionnaire may be used as part of the rating process.  Therefore, it is important that you provide complete and accurate information on your application.

STATE OF MARYLAND BENEFITS

 

The online application process is STRONGLY preferred.  If you are unable to apply online, you may mail a paper application and supplemental questionnaire to:

Department of Budget and Management

Recruitment and Examination Division

301 W. Preston Street, Room 608

Baltimore, MD 21201 

All mailed documents must include the applicant's name and the job number and must be received by the closing date.  Resumes will NOT be accepted in lieu of completing the application.

If you have any questions concerning the recruitment process for this position, please call 410-767-4910. 

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.

People with disabilities and bilingual applicants are encouraged to apply.

We thank our Veterans for their service to our country, and encourage them to apply.

TTY Users: call via Maryland Relay