PROGRAM MANAGER III

This is a Management Service position, and serves at the pleasure of the Appointing Authority.

21

Department of Human Services

Social Services Administration

311 W. Saratoga Street

Baltimore MD 21201-3500

This position manages and directs Social Services Administration (SSA) activities including priorities within the Department of Human Services (DHS) related to the In-Home Services Programs administered at the local county level for children and families. The incumbent in this position assures quality of services and compliance with all Federal and State regulations and ensures central office compliance with Child Protective Services (Alternative and Investigation Response), Consolidated In-Home Services, Services to Families with Children - Intake (SFC-I) and Interagency Family Preservation Services (IFPS); provides oversight and direction for the implementation and operation of Child Protective Services (CPS) and other In-Home Services (IHS) programs at the local level within the Local Department's of Social Services (LDSS's) and community contracted providers in Maryland. This position is also responsible for the development of program policies, planning, training, implementation, monitoring, evaluation and budgetary allocations and expenditures for use and distribution of funds; manages funds received from the Federal Child Abuse Prevention and Treatment Act and serves as the State Liaison Officer for these funds; requires expert knowledge of departmental and agency principals, practices, and issues as well as organizational structure, staffing patterns, and administrative controls to effectively supervise and monitor projects and initiatives; and is part of the senior management team of the Social Services Administration.

Plans, develops, initiates, reviews and assesses strategies to ensure the CPS, and all IHS programs properly meet the challenges of SSA's mission; provides appropriate direction and leadership, determines program goals, objectives, performance indicators, outcomes measures, and develops policies and practice to meet goals; oversees continued implementation and sustainability efforts for Maryland's Child Protective Response (investigative and alternative) Programs and other In-Home Services programs, including working closely with the DHS Secretary, SSA Executive Director, State Agency Leads, local department staff and stakeholders; provides consultation and technical assistance to internal and external customers, including other SSA and DHS offices, LDSS's, Courts, General Assembly (including testimony during the Session), media, public/private businesses and stakeholders at the City, County, State, and Federal government levels; directs development of State regulations and standards, policies, procedures and manuals for program consistency with Federal and State laws/mandates; consults and provides professional development for supervisors and staff; provides consultation on sensitive issues; develops and oversees training modules for staff in consultation with the training units of the LDSS and the School of Social Work; and performs other related duties as assigned.

Education: Possession of Master's degree in Social Work or related field from an accredited college or university approved by the Council on Social Work Education.  

Experience: Seven years of experience in administrative, professional or technical work in a human service program. Five years of the required experience must involved supervision of other employees.

Two years of experience in a Child Protective Services and/or In-Home Services Program.

Two years of experience in program and project management in a Local and State government environment.

Two years of experience with policy development and interpretation of Federal and State laws, regulations, policies and procedures.  

Strong written and oral communication skills.  

Ability to prioritize and multi-task effectively in a fast environment and detailed oriented. 

Flexibility in a busy environment.  

Please read the job announcement in its entirety before applying for this recruitment. Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire. 

This recruitment does not require any additional materials to be uploaded. Your qualifications will be assessed based on the information included on your submitted application.

If you have any questions concerning the recruitment process for this position, please call 410-767-7414.

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application to: Jocelyn Maschal, HR Office, Room 141, Department of Human Services, 311 W. Saratoga Street, Baltimore MD 21201-3500.      

TTY  Users: call via Maryland Relay  

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.