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Recruitment #18-004917-0001




Department of Public Safety & Correctional Services

Baltimore Human Resources Operational Support Unit

924 Forrest Street

Baltimore, Maryland 21202

Main Purpose of Job

This position functions as the supervisor of the Human Resources Operational Support Unit for the Baltimore region providing guidance and support to other HR staff members. This office serves as a liaison between the central Human Resources Services Division, Institutional Administrators, supervisors and the staff within these facilities on all Human Resources issues. This position requires a vast knowledge of Federal, State, Departmental and Institutional rules, regulations and standards.


Some of the duties for this position include, but are not limited to:

1)    Supervision of Staff – Provides guidance, assigns and directs the work and provides for and ensures the completion of training for staff.

2)    Policy Administration – Applies, interprets, and counsels administration and employees regarding Maryland Statutes, Personnel Policies, Procedures, Rules and Regulations including but not limited to the following: State Personnel and Pensions, COMAR, Family and Medical Leave Act Guide, DBM Reasonable Accommodations Policy and Procedures, American with Disability Act Reasonable Accommodations Guidelines, DBM Sick Leave Guidelines, MD Employee-to-Employee Leave Donation Program, Injured Worker Insurance Fund Workers Compensation Accident Leave and Temporary Total Disability, DBM Managed to Work Program, DBM Salary Guidelines, Agency Directives and Institutional Directives.

3)    Certified Agency Benefits Coordinator – Responsible for enrollment and administration of the following: health, dental, life, prescription, A D & D and Flexible Spending Account plans.

4)    Certified Agency Retirement Coordinator – Counsels permanent and contractual employees regarding their State Retirement and Pension System plan MD Supplemental Retirement Plan benefits, options and obligations.

5)     Medical FMLA Administration – Receives employee FMLA leave requests and grants approval in accordance with policy.

6)    Military Leave and Benefits Administration – Responsible for compliance with Uniformed Services Employment and Reemployment Rights Act of 1994.

7)    Disciplinary Action Administration – Advise management regarding the process and application of policy on Correctional Officer Bill of Rights (COBR) and non-COBR eligible disciplinary actions.

8)    Initiate, process and correct errors on all types of Personnel Transactions in SPMS Workday HRIS including but not limited to: new hires, resignations, retirements, terminations, non-competitive promotions, changes in personal information, disciplinary actions, pay rates, increments, transfers, supervisor changes, military and FMLA leave of absences and returns from absences, unpaid suspensions, organization codes, check distribution codes, supervisory and location changes.

9)    Establishes, maintains and retains employee personnel and medical files in accordance with applicable law and State records retention schedules. 10)  And all other duties assigned to this position.


Education: A bachelor’s degree from an accredited college or university.

Experience: Three years of professional HR experience involving recruitment and employment services, classification and compensation, employee relations, test development and validation, job analysis, job evaluation, salary administration, HR program evaluation, or HR policy formulation.


1. Professional HR management work in the areas of recruitment and selection, classification, salary administration, employee-employer relations, or test development and validation or as a generalist may be substituted on a year-for-year basis for up to four years of the required education.

2. Paraprofessional personnel work experience may be substituted on a year-for-year basis for up to four years of the required education. Paraprofessional personnel work is defined as work involving the application of public sector personnel procedures, policies, rules and regulations to specific employment actions. Appropriate paraprofessional personnel experience includes responsibility for activities such as: preparing and maintaining employment records, calculating salaries, applying personnel-related rules and policies, preparing personnel-related reports, conducting employee orientation, counseling employees regarding benefits and obligations, and responding to inquiries concerning employment procedures.

3. Thirty graduate credit hours from an accredited college or university in the fields of HR/personnel administration, human resources management, business administration, public administration, statistics, tests and measurements, psychology or a related field may be substituted for up to two years of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in human resources management classifications or human resources management specialty codes in the human resources management field of work on a year-for-year basis for the required experience and education.


The following qualification is preferred, not required:

1) Master's Degree in Human Resources, Business Management or a related field.

2) One year of supervisory experience providing oversight to a Human Resources Office.


1. Employees in this classification are required to obtain certification in State Personnel Management System policies and procedures and in the functionality of the Statewide Personnel System from the Office of Personnel Services and Benefits, Department of Budget and Management within six months from the time of appointment to the position. Employees are also required to obtain recertification every six months thereafter.

2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.


The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. Therefore, it is important that you provide complete and accurate information on your application. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after the above closing date.




To submit qualifying documents; the preferred method is to upload them using the "other" tab on the online application. However, if you’re unable to upload your documents, please fax requested information only to 410-585-0570 (providing a cover sheet with your contact information, recruitment name, recruitment number and the number of pages faxed). We will not consider information submitted after the closing date of this announcement.

Resumes will NOT be accepted in lieu of completing the online or paper application.

Online applications are STRONGLY recommended; if you do not have internet access, please mail the Maryland State Application (paper) by the closing date to:

Department of Public Safety & Correctional Services

HRSD-Recruitment & Examination

Recruitment #18-004917-0001

6776 Reisterstown Road, Suite 309

Baltimore, MD 21215

For more information, please call 410-585-3060.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

TTY Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply.