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DATABASE SPECIALIST SUPERVISOR

INTERNAL ONLY

Recruitment #18-004481-0002

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Introduction

LIMITED TO CURRENT DEPARTMENT OF HUMAN SERVICES, OFFICE OF HUMAN RESOURCES DEVELOPMENT AND TRAINING EMPLOYEES, ONLY. 

GRADE

19

LOCATION OF POSITION

DEPARTMENT OF HUMAN SERVICES

OFFICE OF HUMAN RESOURCES DEVELOPMENT AND TRAINING

311 W. SARATOGA STREET

BALTIMORE, MARYLAND 21201-3500

Main Purpose of Job

This position's responsibility is to develop IT solutions for the Department of Human Services' (DHS) Office of Human Resources Development and Training (HRDT) and Local Departments of Social Services (LDSS) as related to personnel data and serves as the Functional System Administrator for HRDT, including all file server administration, End User, desktop, and hardware support. This position administers IT workflow; documents IT policies and procedures; assists HRDT staff with a variety of IT issues and HRDT's liaison with DHS' Office of Technology for Human Services (OTHS) and for all IT functions and concerns.

POSITION DUTIES

Plans, coordinates, installs and manages IT systems, software and hardware for HRDT and DHS statewide Personnel related information activities. Works with HRDT management, DHS Executive staff, OTHS, Web development staff, and HRDT Office Automation staff to meet the changing needs of personnel information technology for all of DHS. Coordinates projects from Access database implementation, Cloud based systems, and Technical Advisory consultant for the State Personnel System (SPS), day to day hardware and software needs for HRDT and the 24 LDSS. Plans, coordinates, and implements infrastructure technologies for HRDT, such as, Active Directory, System and Network administration, etc. and Data and Report management of 30+ databases to create cohesive singular real time data. Consolidates and streamline HRDT data for reporting purposes. Plans, installs, and manages network file servers including Windows Active Directory Forest, Windows 2000, 2003 and 2008 servers and Castelle Faxpress Servers. Maintains latest server patch files, network connectivity to DHS switched network, client login scripts, server configurations files, security and service pack updates, file and printing services as well as all other network provided services. Administers and maintains Google Mail groups, and manages daily backup activities including computer and network system support. Troubleshoots and resolves network hardware, and software problems. Interfaces with end users to resolve day to day computing problems, issues including network printing, saving to network drives, file maintenance, hardware malfunctions, user education, and any other user-related problems as well as the coordination with outside vendors and internal agencies to facilitate repairs, and resolve software issues, etc. Provides direct supervision to Database Specialist II position in HRDT. Assigns work duties in reference to HRDT and DHS personnel databases and other related issues. Reviews work by checking for data accuracy in databases, and in reporting items. Signs timesheets, approves leave and counsel employees as appropriate. Prepares disaster relief plans for HRDT network and performs other related and/or special projects as assigned.

MINIMUM QUALIFICATIONS

Education: Bachelor's degree from an accredited college or university in Computer Information Technology, Management Information Systems, Computer Science or other Information Technology related field to include course work in database management systems.
Experience: Three years of experience designing, developing, implementing, maintaining and controlling database management systems for computers.
Notes: 1. Graduation from an accredited high school or possession of a high school equivalency certificate plus thirty credit hours from an accredited college or university in Computer Information Technology, Management Information Systems, Computer Science or other information technology-related field to include course work in database management systems may be substituted for the required education.
2. Graduation from an accredited high school or possession of a high school equivalency certificate and one additional year of experience designing, developing, testing, implementing and maintaining applications systems and programs using generally accepted computer programming languages or maintaining and modifying operating systems for computers may be substituted for the required education.
3. Experience operating computer systems; or scheduling, controlling input and output or maintaining a tape library to process data on computer systems; or converting data from project specifications by developing program code using generally accepted computer programming languages may be substituted for high school education on a year-for-year basis.
4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Database Administration classifications or Database Administration specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

Strong preference will be given to applicants that possess the following preferred qualification(s). Include clear and specific information on your application regarding the qualifications:

1.    One year experience providing and coordinating end user training.

2.    One year experience ensuring data accuracy, security, and integrity.

3.    One year experience ensuring system and software project implementation.

4.    Strong written and oral communication skills.

5.    Ability to prioritize and multi-task effectively.

LIMITATIONS ON SELECTION

LIMITED TO CURRENT DEPARTMENT OF HUMAN SERVICES, OFFICE OF HUMAN RESOURCES DEVELOPMENTAL AND TRAINING EMPLOYEES, ONLY.

SPECIAL REQUIREMENTS

Employees in this classification may be subject to call 24 hours a day and, therefore, may be required to provide the employing agency with a telephone number where the employee can be reached or will be furnished with a pager.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position.  You may be asked to complete a supplemental questionnaire.  The supplemental questionnaire may be used as part of the rating process.  Therefore, it is important that you provide complete and accurate information on your application.  

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred.  If you are unable to apply online, you may mail a paper application and supplemental questionnaire to:

Department of Human Services, Examination Services Unit, 

311 W. Saratoga Street, Room 135 

Baltimore, Maryland 21201.

If additional information is required, the preferred method is to upload.  If unable to upload, please fax requested information only to 410-333-0882.  Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

If you have any questions concerning the recruitment process for this position, please call 410-767-7414. 

Resumes will NOT be accepted in lieu of completing the application.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual applicants are encouraged to apply. We thank our Veterans for their service to our country, and encourage them to apply.

TTY Users: call via Maryland Relay



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