LICENSING & REGULATION INVESTIGATOR II

The Department of Labor, Licensing and Regulation (DLLR) is accepting applications from all qualified applicants for the position of Licensed and Regulation Investigator II. The position gather facts, and to prepare investigative reports to aid in the resolution of complaints filed with the Maryland Real Estate Commission by consumers against real estate licensees.

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500 N. Calvert Street, Baltimore, Maryland 21202

The main purpose of this job is to gather facts, and to prepare investigative reports to aid in the resolution of complaints filed with the Maryland Real Estate Commission by consumers against real estate licensees. The position also requires providing testimony in administrative hearings and on occasion testimony in criminal prosecutions.

Duties of this position include, but are not limited to:

• Investigates real estate complaints filed by consumers against real estate licensees, using interviewing skills and techniques, a thorough knowledge of real estate practice, real estate laws, real estate documents, meets with the parties to complaints, prepares a thorough written report of findings, responds to telephone inquiries and manages an investigative case load.

• Meets with Department counsel to review claims, complaints and investigative reports to ensure that all pertinent documentation is included.

• Testifies at administrative, regulatory hearings, civil trials and criminal trials representing the Maryland Real Estate Commission.
•  Maintains daily case logs, updates case files/database; weekly itinerary; monthly statistics and expense reports.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of experience conducting investigations of alleged non-compliance with state laws and regulations, which govern the licensing and practices of business occupations and professions.

Note:

1.  Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Compliance Inspection and Support  classifications or Compliance Inspection and Support  specialty codes in the Inspection, Investigation, Enforcement, and Compliance field of work on a year-for-year basis for the required experience.

 

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding the qualification(s).

Six months of experience writing investigative reports and six months of experience working with attorneys and prosecutors testifying in court or at administrative hearings.

Strong preference will be given to applicants that possess the following. Include clear and specific information on your application regarding the qualification(s).

Administrative, Civil and/or Criminal Hearing Experience

Prior Law enforcement experience

Investigative experience

Real Estate experience

Three sample reports, written by candidate, are required to be submitted with application

Employees in this classification may be assigned duties that require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

Upon appointment, persons possessing a business occupational and professional license or participating in any outside activity which may be deemed a conflict of interest by the Secretary of the Department of Labor, Licensing and Regulation will be required to put same in an “Inactive” status.

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (DLLR/DUI) to determine whether any monies are owed to DLLR/DUI as a result of unemployment overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

STATE OF MARYLAND BENEFITS

The online application is STRONGLY preferred. However, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION.

Completed applications, required documentation, and any required addendums may be mailed to:

DLLR Office of Administration
Attn: Ernestine Hyman  18-003438-0001
1100 N. Eutaw Street, Rm. 101
Baltimore, MD 21201

For additional information, please contact Ernestine Hyman at 410-230-6298 or via email Ernestine.hyman1@maryland.gov.

 TTY  Users: call via Maryland Relay

The MD State Application Form can be found online.

Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.