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JOB SERVICE SPECIALIST III

Recruitment #18-003211-0008

GRADE

12

LOCATION OF POSITION

Division of Workforce Development

31901 Tri-County Way

Salisbury, MD 21804

Main Purpose of Job

To work with employers and job seekers to address their employment needs by providing the highest level of services that will support the economic stability of the labor force, businesses and the community.

POSITION DUTIES

Provides services to job seekers to expedite their entry into employment by:

Interviewing job seekers to assess skills and needs using the automated system to complete, review and update customer registration; Conducting orientations for job seekers to provide an overview of available services;

Conducting workshops on resumes, job search techniques, interviewing tops, effective online employment applications and custom workshops to meet job seeker needs. Conducting Reemployment Services and Eligibility Assessment Program (RESEA) workshops, and Reemployment Opportunity Workshops (ROW);

Identifying potential job matches of job seeker skills with job qualifications;

Referring qualified job seekers to job openings by utilizing the automated system;

Assisting customers by demonstrating the usage of self-service resources in the resource areas;

Developing job openings by making promotional telephone calls to market job seeker skills;

Sharing labor market information with customers to enable informed decisions on labor trends and economic conditions by using appropriate resource materials and automated systems;

Referring job seekers to training and/or supportive services to improve their job readiness by utilizing community, training and educational resources.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of experience in the field of workforce development involving conducting interviews with persons seeking employment and providing assistance to employers needing qualified personnel to fill vacancies.

Notes:

1. Additional experience in workforce development taking job orders from employers, conducting job-ready interviews, registering job applicants, verifying job referrals, conducting vocational placements, performing unemployment adjudications, or appraising job applicants for employability may be substituted on a year-for-year basis for the required education.

2. Education at an accredited college or university may be substituted for one year of the required experience at the rate of thirty credit hours for each year of experience for up to two years of experience.

3. Active duty military recruiting experience or career counseling experience may be substituted on a year-by-year bases for the required education or experience.

DESIRED OR PREFERRED QUALIFICATIONS

Knowledge of Workforce Development Programs 

1. One (1) year or more experience conducting job search workshops to improve attendees' job search techniques and enhance their employability. 

2. One (1) year or more experience in providing and explaining labor market information to customers.

3. One (1) year or more experience in referring job seekers to training and supportive services.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application to:

DLLR Office of Human Resources 

Attn: 18-003211-0008

1100 N. Eutaw Street, Rm. 101

Baltimore, MD 21201

email: Stephanie.dunphy1@maryland.gov

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status.

The MD State Application Form can be found online Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.  

TTY  Users: call via Maryland Relay




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