ADMINISTRATIVE AIDE

This is a Position-Specific Recruitment for the Department of Human Services, Cecil County Department of Social Services.

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Department of Human Services

Cecil County Department of Social Services

170 East Main Street

Elkton, MD 21921

The main purpose of this position provides secretarial support to the Assistant Director for Services. Employees in this classification use personal computers, and word processing software and receive supervision from the Assistant Director of Services.

Provides secretarial support to one or more officials, administrators or administrative staff; types manuscripts, correspondence, reports and other documents using a keyboard of a personal computer; interprets administrative decisions and policies to staff and transmits instructions with the authority of the supervisor; acts as an intermediary for the supervisor maintaining frequent contacts with public and private executives, professional staff and other officials; relieves the supervisor of operational details by assembling, compiling and summarizing data into a concise form and preparing reports; Drafts routine and complex correspondence; receives telephone calls and visitors and arranges for appointments and interviews; provides information to callers in regard to laws, rules, regulations, operations and procedures governing the agency's operations; obtains material from a variety of sources to be used for articles, reports and speeches; Maintains important and confidential records, schedules, expense accounts and office supplies; reads reports and summarizes information to facilitate the supervisor's review; Types manuscripts, correspondence, statements, tables and forms from corrected copy, rough draft or oral instruction; opens, sorts, reads and distributes incoming correspondence; proofreads outgoing correspondence and reviews records for completeness and accuracy; prepares and maintains statistical and numerical reports and records; Develops special forms and summaries using a variety of records in order to secure complete and accurate information; composes and signs outgoing correspondence; develops, revises and implements office procedures; may use word processing, database, spreadsheet or desktop publishing computer software applications in order to prepare reports, charts, graphs or other documents; may enter, update, verify and retrieve data using computer data base or spreadsheet software applications; may take dictation using shorthand; may supervise lower-level secretarial or clerical employees and performs other related duties.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years performing secretarial work or clerical work involving typing duties.

Notes:

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.

Strong preference will be given to applicants that possess the following preferred qualification(s). Include clear and specific information on your application regarding the qualifications:

- One year of experience answering inquiries from internal and external customers, handling confidential documentation such as correspondence and reports, and using Microsoft Office Suite, Word, Excel, Access, etc.

-  One year of experience working with Chessie (Maryland Child Electronic System information Exchange)System and Child Protective Services (CPS) appeal processes.

Candidates must be willing to work in Cecil County, which is located approximately 55 miles north of Baltimore off of Interstate 95; the last exit before the MD/DE line.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position.  You may be asked to complete a supplemental questionnaire.  The supplemental questionnaire may be used as part of the rating process.  Therefore, it is important that you provide complete and accurate information on your application.  

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.

All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date. 

STATE OF MARYLAND BENEFITS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application to:          

Department of Human Services, Examination Services Unit, 

311 W. Saratoga Street, Room 134, 

Baltimore, Maryland 21201

If you have any questions concerning the recruitment process for this position, please call 410-767-7414

If additional information is required, the preferred method is to upload.  If unable to upload, please fax requested information only to 410-333-0882.  Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.  

Resumes will NOT be accepted in lieu of completing the application.   

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.   People with disabilities and bilingual applicants are encouraged to apply. We thank our Veterans for their service to our country, and encourage them to apply.

TTY Users: call via Maryland Relay.