ADMINISTRATIVE SPECIALIST III
Recruitment #18-002043-0042
Department | LABOR - Occupational and Professional Licensing 1 |
---|---|
Date Opened | 9/11/2018 4:05:00 PM |
Filing Deadline | 9/25/2018 5:00:00 PM |
Salary | $34,390.00 - $54,186.00/year |
Employment Type |
Full-Time
|
HR Analyst | Ernestine Hyman |
Work Location |
Baltimore City
|
Introduction
GRADE
LOCATION OF POSITION
Main Purpose of Job
POSITION DUTIES
Duties of this position include, but are not limited to:
- Manages the daily activities of the Boards including examining, qualifying, licensing and regulating licensees.
- Is responsible for communicating with all professionals, complaints, individuals testifying before the Boards.
- Coordinates application and licensing processes.
- Manages complaint intake, file maintenance, scheduling of formal and informal hearings, referrals for investigation and all contact with complainants and respondents.
- Provides data and statistical analysis, including the research and compilation of data, with respect to applicants seeking to qualify for licensure as well as consumers filing complaints.
- Answer walk-in, telephone and e-mail inquiries from professionals about the status of their applications, their eligibility for licensing, and requirements of the laws and provides appropriate forms.
- Handles cash management functions and assures compliance with all related legislative audit requirements.
- Assist in the planning and implementation of new or revised procedures, practices, programs, exams and standard operation procedures.
MINIMUM QUALIFICATIONS
Education: Completion of 60 credit hours at an accredited college or university.
Experience: Two years of experience in administrative or professional work.
Notes:
1. Candidates may substitute experience as defined above at the rate of one year experience for 30 credit hours of education for up to 60 credit hours of the required education.
2. Candidates may substitute a Bachelor’s degree from an accredited college or university for the required education and experience.
3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required education and experience.
DESIRED OR PREFERRED QUALIFICATIONS
Strong preference will be given to applicants that possess the following preferred qualification(s). Include clear and specific information on your application regarding the qualifications.
Excellent customer service experience
Writing, communication, interpersonal and organization skills
Basic computer skills
Experience working with Boards and assisting with Licensing requirements and processes
LIMITATIONS ON SELECTION
SPECIAL REQUIREMENTS
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION PROCESS.
All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.
EXAMINATION PROCESS
The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.
Successful candidates will be placed on the certified list categorized as Best Qualified, Better Qualified, or Qualified. The certified list will be used by DLLR for a period of one year.
BENEFITS
FURTHER INSTRUCTIONS
The online application is STRONGLY preferred. However, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.
The paper application must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted. Incorrect application forms will not be accepted.
PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION
Completed applications, required documentation, and any required addendums may be mailed to:
DLLR Office of Administration
Attn: Ernestine Hyman 18-002043-0042
1100 N. Eutaw Street, Rm. 101
Baltimore, MD 21201
For additional information, please contact Ernestine Hyman at 410-230-6298 or via email Ernestine.hyman1@maryland.gov.
The MD State Application Form can be found online Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.