Skip to Main Content

Powered by JobAps


Recruitment #17-004522-0011


This is a full-time contractual position.




Department of Human Services

Montgomery County Office of Child Support

51 Monroe Place

Rockville MD  20850

Main Purpose of Job

This position provides assistance to the Montgomery County Office of Child Support Administration located within the Department of Human Services in posting child support payments to the Child Support Enforcement System (CSES) by maintaining accounts, accepting and processing child support through the scanning process. The incumbent in this position also works with the Establishment and Enforcement Units by providing escrow reports and determining the best course of action required to disburse payments to custodial and non-custodial parents.


Reviews adjustment requests and documentations for corrections, completions and adjustments of accounts; updates accounts information and deletes accounts when it is required; maintains documentation of account transactions and records in CSES case action log; maintains account maintenance control log; provides customer service to both internal and external customers; receives, processes, and batches support payments; issues receipts and handles customers service inquires; accepts applications and fees for child support enforcement services; reviews applications for completeness; provides information to the custodial and non-custodial parents about the Child Support Program; refers customers to community resources and programs; works with other State child support agencies to resolve payment discrepancies; processes and scans payments through the State Disbursement Unit in compliance with Child Support Enforcement Administration standard operating procedures for electronic payment processing; reviews Fiscal Escrow Reports, determines the appropriate payee in order to disburse payments and/or determines the reason the payment remains in escrow and takes appropriate action for disbursement; and locates payee(s) to disburse payments to the correct address.


Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of experience reviewing, verifying, recording, adjusting and balancing financial transactions.


1. Experience calculating and recording financial, statistical or other numerical data may be substituted on a year-for-year basis for the required high school education.

2. Six credit hours in accounting from an accredited college or university may be substituted for one year of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience in Financial Clerical/Finance Technicians classifications or specialty codes in the financial field of work at a rate of one year of military experience for the required experience.




Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  It is important that you report all related education and experience that is relevant to this recruitment qualifications.  All information concerning your qualifications, including a copy of your diploma or transcripts must be provided if selected for an interview.  We will not consider information submitted after this date.  Successful candidates will be placed on the employment (eligible) list.  The resulting list may be used for future vacancies with this agency or other state agencies.


Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program (the Program), have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents.  As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a temporary/contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year. 


Applicants who meet the minimum qualifications will be evaluated.  If selected for an interview, you will be required to provide an official transcript.  For all foreign education obtained outside the U. S. you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service if selected for an interview.  

Online applications are highly recommended, however the paper application may be submitted to the Montgomery County Office of Child Support Administration, 51 Monroe Place, Attn: Kenneth Jackson, Room 811, Rockville, Maryland 20850.  The paper application must be received by 5:00 p.m. on the closing date for this recruitment, no postmarks will be accepted.  Information received after the closing date will not be considered.  Application inquiries may be directed to Kenneth Jackson at (301) 610-4601. 


TTY  Users: call via Maryland Relay 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.