HUMAN SERVICE ADMINISTRATOR II

18

Department of Human Services

Calvert County Office of Child Support

200 Duke Street

Prince Frederick, MD 20678

This position serves as the Assistant Director of the Calvert County Department of Social Services, Child Support and Information Technology Division and is responsible for the administration and oversight of each division. The Child Support unit is responsible for performing intake, locate, establishment, and enforcement functions in accordance with local, federal, and state policies. This position is also responsible for administering, developing and supervising the planning, integration, and maintenance of software and hardware for local and wide-area microcomputer and microcomputer networks that include operating systems software and network communications software.

Administers local Child Support Services and initiatives consistent with State and Federal regulations. Represents the local Department of Social Services at State and interagency meetings, committees, and taskforces. Interprets Child Support programs and policies to the general public, agencies and elected officials. Participates in the strategic planning process. Develops local policy and procedures needed to obtain program goals and provide excellent customer service. Reviews and interprets local, State and federal reports and literature. Maintains records, data and other information necessary for quality control, audits, budget monitoring and employee evaluations. Advises the local Department of Social Services Director of changes in policy and recommends an appropriate plan of action. Directs the work of Information Technology personnel(IT), sets priorities and coordinates IT functions. Coordinates, assists and trains others to support the operation of computer hardware, software, and peripherals. Develops and monitors the annual Child Support and Information Technology budgets.

Please read the job announcement in its entirety before applying for this recruitment. Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. It is imperative to list all computer and software experience on your application pertaining to job duties.

Education:  Possession of a bachelor’s degree from an accredited four-year college or university.

Experience:  Seven years experience in administrative, professional or technical work, two years of which must have involved supervision of other employees or exercising responsibility for program development.

Notes:

 1. Applicants may substitute education at the graduate level at an accredited college or university at the rate of 30 semester hours on a year-for-year basis for a maximum of two years of the required general experience.

 2. Experience in a human service program may be substituted on a year-for-year basis for the required four years of college education.

3. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Office Services field of work on a year-for-year basis for the required experience and education, two (2) years of which must have been in an administrative supervisory or consultative capacity.

Strong preference will be given to applicants that possess the following preferred qualifications.  Include clear and specific information on your application regarding the qualifications.

The ideal candidate will possess:

1. Experience serving in a management or supervisory role in a Child Support Enforcement Office within a Maryland Department of Social Services.

2. Experience directing the work of information technology personnel, setting priorities and coordinating their activities.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. 

Successful candidates will be ranked as Best-Qualified, Better-Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies. 

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position. 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service will be required before the time of hire.

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit. 

STATE OF MARYLAND BENEFITS

Online applications are STRONGLY preferred.  If you are unable to apply online, please send your paper application and supplemental questionnaire (if applicable) to:

Department of Human Services

Examination Services Unit

Attention: Kendra Young

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or, fax requested information to: 410-333-0882; Email kendra.young@maryland.gov.

For questions concerning this position, please email kendra.young@maryland.gov.

Do not submit unsolicited documentation.  Resumes and copies of diplomas are not required for this examination process.

The paper application must be received by 5 PM on the closing date for the recruitment. 

TTY Users: call via Maryland Relay, 1-800-925-4434.  

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.