ADMINISTRATIVE SPECIALIST I

**This recruitment is limited to current employees of the Howard County Health Department only.**

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Howard County Health Department, Columbia, MD

This position performs work pertaining to Non-Emergency Medicaid Transportation. The position screens Howard County residents to determine whether they are qualified to obtain non-emergency medical transportation services. The position also investigates recipient inquiries and complaints regarding the transportation service, reviews/audits transportation requests, assists with auditing and calculating monthly payment of vendor bills, and performs other duties as required. The incumbent of the position is required to have knowledge of the requirements of the Maryland Medicaid Non-Emergency Transportation Program.

Education: Completion of 60 credit hours at an accredited college or university.

Experience: None

Note:  

1. Candidates may substitute one year of experience in administrative or professional work for the required education, at the rate of one year of experience for 30 credit hours, for up to 60 credit hours of the required education.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year to year basis for the required education and experience.

Desired qualifications:
- Customer service experience
- Knowledge of the requirements of the Medical Assistance Transportation Program
- Experience working in a call center

**This recruitment is limited to current employees of the Howard County Health Department only.**

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

Applicants who meet the minimum qualifications will be evaluated.  The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position.  Therefore, it is essential that you provide complete and accurate information on your application.  Please report all related education, experience, dates and hours of work.  For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Applicants certified to list will receive eligibility for a period of one (1) year.  Eligibility may be extended beyond one (1) year period.

Online applications are highly recommended; however, the paper application may be submitted to DHMH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201.  The paper application must be received by 5 pm, close of business, on the closing date for the recruitment.  No postmarks will be accepted.

Incorrect application forms will not be accepted.

If you need to submit additional information, the preferred method is to upload.  If unable to upload, please fax requested information only to 410-333-5689.

Should additional information regarding this recruitment be required, please contact the DHMH Recruitment and Selection Division at 410-767-1251 or via email at dhmh.jobs@maryland.gov. 

Appropriate accommodations for individuals with disabilities are available upon request by calling: (410) 767-1251 or MD TTY Relay Service 1-800-735-2258

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies. 

We thank our Veterans for their service to our country, and encourage them to apply. 

Bilingual applicants are encouraged to apply. 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.