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Data Manager

Recruitment #17-001513-0002


This is a full-time contractual position.




Department of Human Resources

Family Investment Administration

Bureau of Workforce Development

311 W. Saratoga Street

Baltimore, Maryland 21201

Main Purpose of Job

This Data Manager position provides data management and data monitoring duties as part of assisting the Bureau of Work Force Development in the administration of the Supplemental Nutrition Assistance Program, Employment and Training (SNAP E&T). The incumbent in this position works closely with the Department of Human Resource (DHR) and Local Departments of Social Services (LDSS) program staff, partners, and potential partners to ensure that SNAP E&T programs are in accordance with Federal compliance. Partners include but are not limited to other Government Organizations (Federal, State and local), institutions of higher learning, private, non-profit and profit entities. This position also works closely with leadership in other DHR Administrations and other state agencies in support of better collaboration and innovation in contracting practices, and provides expert advice, consultation, information, guidance, interpretation, technical support in the area of data management and analysis.


Monitors and tracks customer participation in SNAP E&T, and performance of SNAP E&T partners and local departments who are responsible for SNAP E&T work activities (referral, assessment, enrollment, etc.).

Keeps local departments Administrations and Central Office apprised of vendor and LDSS performance and the status of program participants.

Participates in annual on-site monitoring of SNAP E&T partners contracts and agreements, and LDSS management of their SNAP E&T program.

Reviews legislation, laws, policy and procedures and other jurisdictions best practices to assist partners and local departments in developing strategies to ensure compliance with SNAP E&T requirements.

Assists in the development of the SNAP E&T plan and reviews of LDSS SNAP E&T program from the submitted Partnership for Achieving Self Sufficiency (PASS) plans.


Education: A bachelor’s degree from an accredited college or university.

Experience: One year of experience in the administration of a human
services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes: 1. Additional professional or technical experience in the administration
of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations may be substituted on a year-for-year basis for the required education.

2. Applicants may substitute education at the graduate level at an accredited college or university in a human services related field at the rate of 30 semester hours per year for the required experience.


3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Office Services field of work on a year-for-year basis for the required experience and education.


The ideal candidate will possess the following:  

One year of experience in the administration of a human services program, which includes, conducting studies and analyses of programs, procedures, practices and organizations.  

Working knowledge of data collection, entry, monitoring, management and systems/programs changes and enhancements as it relates to human services programs.  

Conducting training of the systems used in the Unit and data management strategies.  

Knowledge and use of personal computer, and network servers for database management and reporting, spreadsheets, and MS Office.  

Experience with mainframe computer terminal systems, i.e., Client Automated Resource and Eligibility System (CARES), WORKS and Financial Management Information System (FMIS).


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  It is important that you report all related education and experience that is relevant to this recruitment qualifications.  All information concerning your qualifications, including a copy of your diploma or transcripts must be provided if selected for an interview.  We will not consider information submitted after this date.  Successful candidates will be placed on the employment (eligible) list.  The resulting list may be used for future vacancies with this agency or other state agencies.


Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program (the Program), have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents.  As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.


Applicants who meet the minimum qualifications will be evaluated.  If selected for an interview, you will be required to provide an official transcript.  For all foreign education obtained outside the U. S. you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service if selected for an interview.  

Online applications are highly recommended, however the paper application may be submitted to the Department of Human Resources, 311 W. Saratoga Street, Attn: Tonya N. Brown, Room 143, Baltimore, MD 21201.  The paper application must be received by 5:00 p.m. on the closing date for this recruitment, no postmarks will be accepted.  Information received after the closing date will not be considered.  Application inquiries may be directed to Tonya Brown at 410-767-7349.  The previous Maryland State application (MS0100) will no longer be accepted.      

TTY Users: call via Maryland Relay

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.