PROGRAM MANAGER SENIOR IV
Managing Director, Sales & Marketing
Recruitment #21-005485-0009
Department | MLGCA Administration and Operations |
---|---|
Date Opened | 10/16/2021 08:30:00 AM |
Filing Deadline | 10/30/2021 11:59:00 PM |
Salary | $91,195.00 - $146,573.00/year |
Employment Type |
Full-Time
|
Work Location |
Baltimore City
|
Introduction
Introduction:
The
Maryland Lottery and Gaming Control Agency (MLGCA) serves as one of the largest
revenue sources for the State of Maryland, supporting important state programs
and services including education, public health and safety, human resources and
the environment. In addition to generating revenue from the sale of lottery
products and promotions, the MLGCA is also responsible for the oversight of the
state’s casino gaming program, providing direction and guidance to its casino
partners on financial, security, regulatory and licensing procedures for the
facilities.
GRADE
LOCATION OF POSITION
Montgomery Park Business Center
1800 Washington Boulevard Ste. 330
Baltimore, Maryland 21230
Main Purpose of Job
This position serves on
the Executive staff and includes planning, directing and managing all sales
initiatives; marketing support; game development; creative services and
advertising; promotional activity; and retailer recruitment strategies. This
individual leads the Sales and Marketing teams consisting of more than 70
employees that generated over $2.6 billion in sales in FY21. The Managing
Director manages departmental staffing; assigns and reviews the work of others;
makes recommendations to the Director of the Maryland Lottery and Gaming
Control Agency (MLGCA) regarding agency procedures; oversees Sales Division
interaction with over 4,400 licensed retailers; directs all Marketing
activities and works with vendors, as necessary. This position relates to the
mission of the agency by maintaining the retailer network at an optimum level;
preserving integrity at all times; and maximizing sales at each retailer
location through utilization of POS, training, in-store promotions and periodic
events.
POSITION DUTIES
- Plans, directs and administers all aspects of Lottery Sales and Marketing Progams.
- Establishes overall policies and procedures for the Lottery’s Sales and Marketing Programs, oversees their implementation, evaluates their effectiveness and approves major revisions.
- Establishes and monitors overall Lottery Sales and Marketing goals, standards and controls to meet objectives and oversee their achievement.
- Manages a large and diverse staff divided into three operating divisions (Sales, Creative Services and Product Development).
- Reviews and contributes to the development of agency policies, sales procedures, product development plans and retail distribution strategies.
- Monitors and approves financial resources for the Sales, Creative Services and Product Development divisions.
- Monitors the preparation of annual budgets for areas of responsibility.
- Plans, coordinates, supervises and evaluates the work of subordinate managers, handling employee concerns and problems, assigning work, counseling, and recommending disciplinary and other personnel actions.
- Develops, implements and manages short and long-range plans for the Lottery’s Sales and Marketing operations and resources.
- Directs the evaluation of emerging technologies (e.g. in-lane solutions) as a vehicle to pursue alternative business channels and acquire new retailer locations.
MINIMUM QUALIFICATIONS
Education:
Bachelor’s degree from an accredited 4-year college or university in business,
marketing, or a related
field. MBA preferred.
Experience: Ten
or more years of retail-based relevant work experience, preferably in sales,
marketing or merchandising, for a Consumer Products company. Self-sufficient
with standard PC software programs.
Excellent organization and
communication skills required.
NOTE: Applicants may substitute
additional experience as described above for the required college education on
a year-for-year basis.
DESIRED OR PREFERRED QUALIFICATIONS
- Ten or more years of retail-based relevant work experience in sales, marketing and/or merchandising.
- Prefer five to ten years of selling, merchandising and/or marketing Lottery products from concept to market.
- Self-sufficient with standard PC software programs.
- Excellent organizational and communication skills required.
- Have a plan for increasing Lottery Sales in Maryland
- Tell us about a marketing program you have managed from start to finish.
- Understand what emerging technologies should we pursue and what products best fit that new segment?
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned
duties which require the operation of a motor vehicle. Employees assigned such
duties will be required to possess a motor vehicle operator's license valid in
the State of Maryland.
SELECTION PROCESS
Applicants who meet the minimum qualifications will be included
in further evaluation. The evaluation may be a rating of your application based
on your education, training and experience as they relate to the requirements
of the position. Therefore, it is essential that you provide complete and
accurate information on your application. Please report all related
education, experience, dates and hours of work. Clearly indicate your
college degree and major on your application, if applicable. For education
obtained outside the U.S., any job offer will be contingent on the candidate
providing an evaluation for equivalency by a foreign credential evaluation
service prior to starting employment (and may be requested prior to
interview).
Complete applications must be submitted by the closing
date. Information submitted after this date will not be added.
Incorrect application forms will not be accepted. Resumes
will not be accepted in lieu of a completed application.
Candidates may remain on the certified eligible list for a
period of at least one year. The resulting certified eligible list for this
recruitment may be used for similar positions in this or other State agencies.
Successful candidates will be ranked as Best Qualified, Better
Qualified, or Qualified and placed on the employment (eligible) list for at
least one year.
EXAMINATION PROCESS
The assessment may consist of a rating of your
education, training, and experience related to the requirements of the
position. It is important that you provide complete and accurate
information on your application. Please report all experience and
education that is related to this position.
BENEFITS
FURTHER INSTRUCTIONS
Resumes will NOT be accepted in lieu of
completing the online or paper application. Online application process is STRONGLY preferred.
If online access is not available,
applicants may submit a paper application and direct any inquiries to: Tyrice
Gorham
Maryland Lottery and Gaming Agency
Attn: Tyrice Gorham
1800 Washington Boulevard, Suite 330
Baltimore, MD 21230
Office: 410-230-8840 or email: tyrice.gorham@maryland.gov